• Job Description

  Req#: 2877343
  The Selection, Category Strategy & Insight team are seeking a detail-oriented Program Manager, focusing on catalogue operational execution and defect resolution within Amazon Fresh UK's catalogue operations.
  
  Key job responsibilities
  Defect Management:
  - Own and resolve catalogue defects that automated systems cannot address
  - Conduct root cause analysis of catalogue issues
  - Implement solutions for recurring catalogue problems
  - Manage and prioritize the catalogue defect backlog
  Operational Excellence:
  - Execute day-to-day catalogue operations and maintenance
  - Collaborate with vendors to resolve listing issues
  - Support implementation of new catalogue processes
  - Monitor and report on catalogue health metrics
  Stakeholder Coordination:
  - Work with local business teams to resolve catalogue issues
  - Coordinate with Vulcan POCs for offshore support
  - Participate in regular stakeholder updates and communications
  
  
  About the team
  The Selection, Category Strategy & Insight (SCSI) team works to create the ideal product range across stores and online. We provide the tools, insights, and strategic guidance needed to build assortments that truly serve our customers' needs. Our focus is ensuring the right products are available to customers wherever and whenever they choose to shop.- Bachelor's degree or equivalent
  - Experience in program or project management
  - Experience with Excel
  - Experience in a highly analytical, results-oriented environment with cross functional interactions- Experience in MS Access and SQL
  - Master's degree or equivalent
  
  Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
  
  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
  
  Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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