• Job Description

  Req#: R-691568

  Job Description

  As retail is ever-changing and the challenges become more complex and cross-functional, Nordstrom has realized the need for a centralized team that partners closely with leaders across business, product, and technology to deliver step changes in our results.

  Come join our Enterprise Operations Group, focused on delivering enterprise-wide capabilities that advance Nordstrom’s top strategic priorities. This role will support the Enterprise Clarity Initiative, which aims to provide trusted insights from one source of truth for leaders to make timely decisions and execute effectively. You will be responsible for organizing and orchestrating the program initiatives to deliver trusted insights for effective data-driven decision-making while also developing and supporting the team’s program and project management playbooks. Additionally, you will focus on various cross-functional projects and workstreams aligned with JWN’s top priorities, collaborating with business leaders, product management, data science, and technology teams to identify, prioritize, and champion a culture of data-driven decision-making.

  A day in the life…

  • Collaborate with cross-functional teams to define and maintain the program roadmap, ensuring alignment with strategic goals and objectives.
  • Prepare comprehensive weekly status reports, highlighting progress, risks, and mitigation strategies to stakeholders.
  • Oversee the intake process for new project requests, ensuring proper documentation and prioritization.
  • Manage and update project backlogs and JIRA boards, ensuring tasks are accurately tracked, prioritized, and assigned.
  • Develop and maintain high-level project overviews, providing clear and concise summaries of project scope, timelines, and deliverables.
  • Develop and support the project and program management playbooks.
  • Facilitate CIA sprint planning and backlog grooming sessions, ensuring effective planning and resource allocation for upcoming sprints.
  • Lead retrospective meetings to review completed sprints, identify areas for improvement, and implement actionable feedback.
  • Conduct standup meetings to ensure team alignment, address roadblocks, and track progress towards sprint goals.
  • Provide comprehensive project management support, including planning, resource management, risk assessment, and effective stakeholder communication.
  • Support the development and execution of a comprehensive data governance strategy for the Clarity initiative, in alignment with the overall company strategy and objectives.
  • Partner with cross-functional teams to identify and prioritize business metrics, define data quality metrics, and establish data ownership and stewardship.
  • Develop and maintain the program roadmap, and identify, escalate, and help resolve issues and risks in the delivery.
  • Promote a culture of data-driven decision-making across the organization through training, education, and communication.
  • Supplement other roles and responsibilities to deliver the program’s initiatives, as needed.

  The ideal candidate is motivated, proactive, and results-oriented. This role will require a unique blend of strategic thinking, program and project management, and problem-solving skills, as well as the ability to take ownership and move with speed to help drive challenging, complex enterprise insights. The candidate will need to be comfortable working across stakeholder groups, including merchandising, technology, supply chain, stores, change management, and communications. This position reports to the Senior Manager, Enterprise Operations - Clarity, Insights, and Analytics.

  You own this if you have…

  • Bachelor’s degree required; MBA or relevant Master’s degree a plus
  • 4+ years of experience in program management, product management, management consulting, corporate strategy, finance, or merchandising operations with progressively larger responsibility supporting cross-functional teams
  • At least 2 years of experience in project management
  • At least 1-2 years of experience in data governance or data management roles
  • Foundational understanding of data management principles, data quality, and data architecture
  • Strong strategic storytelling, recommendation development, and presentation development and delivery skills
  • Strong interpersonal, verbal, and written communication skills
  • Ability to develop project plans and independently manage project execution
  • Ability to track multiple project plans at the same time
  • Ability to collaborate and communicate with cross-functional partners across all levels of the organization
  • Ability to handle ambiguity and change, while still translating ideas into action
  • A strategic mindset and the ability to sift through complexity to find opportunities
  • A strong interest in retail and an understanding of industry dynamics
  • Proficiency in Excel and PowerPoint

  A plus if you have:

  • At least 1-2 years of experience in data governance or data management roles
  • Foundational understanding of data management principles, data quality, and data architecture

  We’ve got you covered…

  Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away
  • Life Insurance and Disability
  • Merchandise Discount and EAP Resources

  A few more important points...

  The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

  Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

  Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

  © 2022 Nordstrom, Inc

  Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

  Pay Range Details

  The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

  Washington: $92,000 - $155,000 Annually

  This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

• About the company

  An incredible eye for what's next in fashion. A passionate drive to exceed expectations. For more than 100 years, we've worked to deliver the best possible shopping experience, helping our customers express their style—not just buy fashion. Nordstrom, Inc. is a leading fashion retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.

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