Cleveland Clinic
Program Manager IV - Transformation Access
This job is now closed
Job Description
- Req#: 277488
Develop, implement, manage , and maintain operational systems and activities.
Serve as a liaison with all levels of the organization and outside community.
Manage multiple priorities and projects with competing deadlines.
Allocate time to meet completion requirements.
Serve as a coach and mentor for other positions in the department.
Review and monitor adherence to Human Resources policies and corporate compliance procedures.
Bachelor's degree in Business Administration , Healthcare Administration or related field.
Six years of related experience.
OR Master’s degree and five years of experience.
Master’s degree.
Directly managing projects and pushing projects forward
Epic Experience
Experience working in a hospital in some operational capacity
Experience working with call center scheduling software
Working with different stakeholders (e.g., clinicians, IT, etc.)
Follows Standard Precautions using personal protective equipment as required for procedures.
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Program Manager IV - Transformation AccessLocation
BeachwoodFacility
CC Administrative CampusDepartment
Access Operations Support-Clinical and Operational ImprovementJob Code
T33035Shift
DaysSchedule
8:00am-5:00pmJob Summary
Job Details
Program Manager IV—Transformation Access
Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
This program manager will leverage their ability to organize programs around access performance to lead cross-functional teams in projects and continuous improvement efforts targeting patient and caregiver experience, schedule fill rates, and scheduling accuracy.A caregiver in this position works days, 8:00am—5:00pm.
Must live in the Cleveland, Ohio or Stuart or Weston, Florida areas.
A caregiver who excels in this role will:Minimum qualifications for the ideal future caregiver include:
Preferred qualifications for the ideal future caregiver include:
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/
Personal Protective Equipment:The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster .
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
About the company
PUSHING THE BOUNDARIES OF PERFORMANCE Through the Power of Every One, Cleveland Clinic is ranked as the nation’s No. 2 healthcare system by U.S. News & World Report – the best care for our patients starts with us.