• Job Description

  Req#: 1008494
  !*!
  GENERAL SUMMARY / OVERVIEW STATEMENT
  POSITION SUMMARY:
  The Massachusetts General Hospital Center for Aging and Serious Illness (CASI), a research center within the Mongan Institute and affiliated with the Division of Palliative Care and Geriatric Medicine, seeks a Program Manager to add to our dynamic and growing team. The mission of the Center for Aging and Serious Illness is to better understand the needs of those living with serious illness and their caregivers, develop new interventions, improve current treatments, and explore new questions at the intersection of aging and serious illness. The research team is responsible for a growing number of clinical studies, observational studies, investigator-initiated primary care, hospital-based and community-based implementation studies. We support the growth of early career investigators and serve as a convener for aging and serious illness research conversations.
  The Program Manager is responsible for supporting a variety of research training programs and activities within the Center for Aging and Serious Illness (CASI) under the direction of the Research Administrative Manager and the Center Director. The Program Manager is expected to work independently to manage day-to-day administrative and operational needs of our training programs. They will provide both administrative supervision and support to all T32 trainees. Tasks will include overseeing trainee/fellow stipends, travel and tuition costs, managing the program/schedule announcements to recruit trainees, assisting with booking travel for trainees. The Program Manager will work closely with the Center Director to support program operations as an administrative liaison to the other faculty on this program when needed, managing the overall budget, developing the annual NIH progress report (RPPR), and updating the research outcomes from this program. For our R25 program this will also include the execution of all aspects of the curriculum and evaluation.
  For both training programs, the program manager is expected to ensure program deliverables by executing on project deadlines, planning in advance to assure regular communication with key stakeholders and coordinate event logistics. They will also develop and monitor program budgets, marketing strategies, and trainee/attendee participation, for review by leadership team members & stakeholders.
  In sum, the Program Manager is responsible for the logistical fulfillment and compliance monitoring of research training activities. They develop, coordinate, and advise on assigned programs and projects to ensure compliance with sponsor requirements, MGH policies, and MGH procedures to meet program deliverables and goals. The Program Manager must be highly organized, have an attention to detail and be capable of managing the logistics of multiple projects and events simultaneously. They will ensure the success of the research training programs.
  PRINCIPAL DUTIES AND RESPONSIBILITIES:
  • Under general direction of the Center Director, provide administrative and project management support for the Center for Aging and Serious Illness fellowship programs.

  • Support the research training leadership team in the creation, implementation, and monitoring of education programming and processes.

  • In collaboration with Course Directors, function as the administrative lead for multi-day training events (in-person and virtual). Examples of necessary event activities include:

    • Prepare course agendas, presentations, and other training materials.

    • Develop and maintain budgets for individual training events.

    • Coordinate event support services with vendors and venues.

    • Coordinate with the Course Director, Advisory Boards and relevant stakeholders to develop and implement marketing and attendee enrollment plans.

    • Provide customer service for events including soliciting & responding to event-related questions, feedback, and provide on-site support during events.

    • Coordinate and progress event related reimbursements and tuition payments.

  • Effectively interface and communicate with leadership, researchers, support staff, and other internal and external stakeholders.

  • Establish and maintain collaborative relationships and serve as a resource for both internal and external customers, participants, and community members.

  • Create and maintain communication systems necessary to ensure effective communication with internal and external audiences for ongoing educational programming and individual events.

  • Develop and disseminate reports on programming, as requested.

  • Handle additional tasks or special projects as assigned by leadership to support the Center for Aging and Serious Illness.
  SKILLS & COMPETENCIES REQUIRED:
  • Time management skills.

  • Ability to prioritize work within specific timeframes to meet deadlines.

  • Ability to successfully manage numerous tasks simultaneously.

  • Practical problem-solving and ability to move forward in a fast-paced environment.

  • Excellent oral, written communications, and facilitation skills.

  • Exceptional interpersonal skills, including the ability to establish and maintain relationships.

  • Demonstrated attention to detail.

  • Strong customer service skills.

  • Team player and effective individual contributor.

  • Proficiency with Microsoft Office Suite, collaboration, and project management applications.
  WORKING CONDITIONS:
  • Fast paced and dynamic academic research hospital setting.
  • Typical work hours are Monday through Friday days, but may vary based upon individual event demands, up to and including periodic evenings and weekend days.
  • MGH Main Campus, but periodic travel to other Mass General Brigham Healthcare system, non-MGB program locations and event locations will be necessary.
  • Telecommuting options available, hybrid on-site and remote work.
  
  FISCAL RESPONSIBILITY:
  Develop and implement training program budgets with Course Directors and Education Program Manager. Develop and implement program event budgets with program and administrative leadership.
  !*!
  QUAIFICATIONS:
  • Bachelor’s Degree, plus 3-5 years of project management experience required
  • Institutional Research Training Grant coordination experience is highly desirable.
  
  !*!
  Massachusetts General Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. Applications from protected veterans and individuals with disabilities are strongly encouraged.
  
  
  MGH 100 Cambridge St (MGHCambridge)
  100 Cambridge Street
  Boston, 02114
  
  

• About the company

  Mass General Brigham is a Boston-based non-profit hospital and physicians network that includes Brigham and Women's Hospital and Massachusetts General Hospital, two of the nation's most prestigious teaching institutions.

Notice