POSITION TITLE: Program Manager (Multiple Roles within the Chief Strategy Office)

SUPERVISOR: Chief Strategy Officer

LOCATION: Washington, D.C.

TRAVEL: Moderate

POSITION SUMMARY

About NAACP

At the NAACP, our mission is to achieve equity, political rights and social inclusion by advancing policies and practices that expand human and civil rights, eliminate discrimination, and accelerate wellbeing, education, and economic security of Black people and all persons of color.

About the Chief Strategy Office

The Chief Strategy Office (CSO) leads and oversees the development, communication, and execution of the NAACP’s mission-driven strategies. The CSO is primarily responsible for the alignment and integration of the Association’s goals throughout all levels of the organization. This focus includes various high-impact initiatives, leveraging strategies leading to sustainable growth, a comprehensive policy agenda, and innovation.

About the Program Manager

The NAACP seeks a dynamic and highly-organized, effective and articulate systems-thinker to serve as Program Manager. This role embraces the 3Cs (coordination, cooperation, and collaboration) and is primarily responsible for leading a portfolio of strategic projects across the CSO, including executing project plans, status reports, and deliverables.

Multiple program manager roles are currently available within designated teams:

• Health and Well-being
• Inclusive Economy
• Race and Justice
• Education Innovation
• Environmental and Climate Justice
• Policy and Legislative Affairs
• Learning and Impact

RESPONSIBILITIES/DUTIES

• Contribute to the implementation of a strategic portfolio of work;
• Establish and maintain processes for managing campaigns, initiatives, and projects;
• Develop comprehensive project plans including scope, objectives and timelines;
• Coordinate internal and external resources to ensure projects adhere to schedule and budget;
• Ensure responsive and effective communication;
• Develop resources, presentations, and other materials;
• Manage and coordinate team, committee, and other meetings;
• Track multi-year program initiatives in accordance with expected outcomes and financial performance;
• Coordinate reporting functions and track key metrics and outcomes of team’s grant-funded and other work.
• Draft reports, memoranda, briefs, and other written communications to various audiences;
• Serve as the liaison to teams and stakeholders, providing representation where appropriate;
• Leverage appropriate tools to ensure efficiencies and quality of work;
• Deliver high quality, timely work product;
• Perform any other related duties as may be assigned by leadership.

QUALIFICATIONS

Educational/Professional Experience

• Bachelor’s degree in a relevant or equivalent experience preferred;
• Minimum of three to five years’ experience in program/project management or related field; experience in non-profit, policy, advocacy, or other civil rights organizations preferred;
• Project Management Professional (PMP) Certification preferred;
• Six Sigma Certification preferred;
• Salesforce experience is preferred.
• Practical experience with Lean or Six Sigma methodologies;
• Demonstrated experience leading small- and large-scale projects;
• Experience in a fast-paced highly dynamic, evolving organization and work environment in a national, academic or nonprofit organization program management position;
• Effective communication skills including exceptional written and verbal skills, excellent people skills, and strong relationship-building skills with an ability to collaborate with a variety of internal and external stakeholders;
• Strong execution, analytical and organizational skills and demonstrated experience in prioritizing and executing multiple priorities, programs, and projects seamlessly with excellent attention to detail;
• Demonstrated proactive problem-solving skills with strong decision-making capability;
• Work effectively both independently, as well as, in a team-oriented, collaborative and collegial environment; and
• Proficiency in MS Office Suite, Outlook and related Project Management Software.