• Job Description

  Req#: 5542144

  About N Street Village

  N Street Village is a community of empowerment and recovery for homeless and low-income women in Washington, DC. With comprehensive services addressing both emergency and long term needs, N Street Village helps women achieve stability and make meaningful gains in their housing, income, employment, mental health, physical health, and addiction recovery. N Street Village also provides affordable rental housing for low and moderate-income individuals and families. Please visit our website for more information at: www.nstreetvillage.org

  Provides support to staff and the people receiving services and in accomplishing personal goals. Demonstrates a commitment to high goals. Pursues activities to enhance personal and professional growth for self and others, demonstrating a commitment to learning and

  improvement. Meets productivity standards. Is organized, efficient and effective. Is responsive, flexible, reliable, and dependable. Offers and accepts constructive feedback; encourages and supports others.

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  Position Summary

  The Program Manager provides comprehensive management of Phyllis Wheatley and Capital Vista Permanent Supportive Housing programs under the direction of the Director of Permanent Programs. The Program Manager ensures that the facilities operate within best practice standards,

  mission of the agency, contract requirements, and all agency policies and procedures. This position requires the use of independent judgement in problem solving, knowing and understanding internal organizational policies and procedures, and the general workflow in carrying out a variety of difficult to complex community grievances.

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  Responsibilities

  • Manage the hiring and supervision of three case management staff; arrange for appropriate training and professional development for program staff

  • Facilitate regular team meetings and individual supervisions of program staff

  • Serve as a liaison between N Street Village and other partner agencies, including the Department of Human Services (DHS), The Community Partnership (TCP) and property management/Dantes Partners

  • Attend mandatory DHS PSH Provider Meetings and Monthly One-on-One meetings with assigned DHS Program Monitor

  • In conjunction with property management, coordinate the initial housing application and lease-up process for vacant units; maintain ongoing communication with the property manager regarding tenancy-related matters

  • Maintain a working knowledge of the DHS Human Care Agreement (HCA) and ensure compliance with contract requirements

  • Ensure accurate completion and timely submission of internal and external reports

  • Provide back-up case management support in absence of case management staff

  • Coordinate with the Evaluation and Data Manager to ensure compliance with HMIS/TCP and OCTO/DHS data requirements

  • Maintain regular communication with the Director of Permanent Programs on issues involving the community, program, clients, and other stakeholders

  • Develop and maintain program budgets; monitor program expenses in accordance with the approved agency budget

• About the company

  N Street Village empowers homeless and low-income women in Washington, D.C. to claim their highest quality of life by offering a broad spectrum of services, housing, and advocacy in an atmosphere of dignity and respect. We help women achieve stability ...

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