• Job Description

  Req#: 1290823
  !*!

  There’s never been a more exciting time to join United Airlines. We’re on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we’re growing – in the years ahead, we’ll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

  We’re not just in the business of transporting people. We’re also in the business of moving cargo. As a major provider of air freight services, our Cargo team transports everyday electronics and automotive parts, to perishable goods, life-saving organs, vaccines and even baby formula. And in turn, we help keep businesses, communities, and global economies running. With so many career options – from Marketing to Finance, Logistics to Data Analytics, and more – you can build a career within a career and gain exposure to so many areas of our airline’s important role in the global supply chain. Join our team and watch your uniquely United career journey unfold.

  Key Responsibilities:

  The Program Manager role oversees and guides processes for growing global mail volume and revenue in line with corporate growth strategies. This role leads analysis of revenue/volume forecasting, reporting, and mail route development. This role will manipulate complex sets of information from various data sources with minimal assistance. This position works cross functionally with various departments to right size mail route network, improve mail RFQ development process, and optimize profits. This role works with external data providers to integrate external postal data with internal airline cargo, passenger and capacity systems. The roles completes some accounting and financial trend analyses supporting key postal strategies, initiatives and management decision making. Previous experience with government contracts is preferred.

  • Analyzes data using queries, SQL, and other data analytics tools to support KPI metrics, revenue trend analysis, and forecasting
  • Brings a great attention to detail in the review, analysis, and interpretation of data
  • Advanced knowledge of dashboard tools (i.e. Spotfire) and Microsoft Excel
  • Develops mail route program and strategy to meet customer demand and improve utilization of available mail volume capacity
  • Retrieves internal data and translates into external customer applications for RFQs and bids. Has ability to develop and present strategies to customers, senior leadership, and other parties
  • Strong time management and project management skills to drive improvement projects, contract compliance and auditing, and other ad-hoc requests
  • Creative thinker, problem solver with an innovative approach. Works cross functionally with other departments
  • Oversees one Analyst and associated responsibilities related to capacity offers, forecasting, accounting functions and reporting
  • Finds opportunities to improve mail performance, exceed revenue and volume targets using data driven driven research and postal mail industry insights

  !*!

  United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

  What’s needed to succeed (Minimum Qualifications):

  • Bachelor's degree or 4 years of relevant work experience
  • Minimum +2 years professional business experience or equivalent educational background
  • Cross functional work, preferably with sales, operations and finance teams
  • Quantitative reporting and analysis
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is a crucial function of the position

  What will help you propel from the pack (Preferred Qualifications):

  • Master's degree in Business, Finance, Accounting
  • 3+ years Airline experience
  • International business, transportation, commercial or financial decision making; leading high powered teams

  United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.

• About the company

  United Airlines, Inc. is a major American airline headquartered at Willis Tower in Chicago, Illinois. United operates a large domestic and international route network spanning cities large and small across the United States and all six continents.

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