• Job Description

  Req#: 2408995
  Amazon Worldwide Operations is looking for Program Managers to own strategic, tactical, cross-functional and technology projects and programs within Amazon Transportation Services. These roles require scoping and creating project plans, developing processes, coordinating and driving execution, and communicating to senior management on status, risks and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.
  
  Key Responsibilities
  - Manage new and existing programs, successfully delivering difficult projects and goals across multiple organizations
  - Work directly with external providers, customers, and partner teams to craft and deliver scalable solutions
  - Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
  - Own program communication, accelerating progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating as appropriate
  - Influence design and development of strategic processes
  - Work with program managers and business leaders to communicate and impact critical business initiatives
  - Develop, implement, and govern key performance indicators (KPI) reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects and using this data to drive/influence business decisions
  - Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers
  - Manage post-launch support plans (e.g., post-mortem, issue/ticket management, etc.) and look for opportunities to improve program quality and operational excellence
  - Travel domestically up to 50% of the time
  
  
  
  
  
  
  We are open to hiring candidates to work out of one of the following locations:
  
  Arlington, VA, USA | Atlanta, GA, USA | Charlotte, NC, USA | Chicago, IL, USA | Houston, TX, USA | Nashville, TN, USA | New York, NY, USA | San Antonio, TX, USA | Seattle, WA, USA- 5+ years of program or project management experience
  - 5+ years of defining and implementing process improvement initiatives using data and metrics experience
  - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  - Experience using data and metrics to determine and drive improvements
  - Experience working cross functionally with tech and non-tech teams- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  - 3+ years of driving process improvements experience
  - Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  - Experience building processes, project management, and schedules
  
  Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
  
  Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $59,300/year in our lowest geographic market up to $142,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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