• Job Description

  Req#: 110750

  The Core for Clinical Research Data Acquisition (CCDA) is one of the ten Data Trust analytic teams responsible for assisting Hopkins researchers with accessing clinical data for research purposes. We are seeking a Program Operations Coordinator CCDA who demonstrates knowledge of CCDA team processes and provides support for the day-to-day operations of the CCDA. This position will act as liaison between CCDA staff and clients when needed, and regularly engage with internal and external stakeholders.

  
  

  Specific Duties & Responsibilities

  • Responsible for triaging and initiating contact with study teams when a request for Consult is received for CCDA services, working closely with the Director/Manager.
  • Responsible for managing and tracking client requests, identifying potential respondents and assigning requests. Based on an understanding of priorities, resources, and query category will triage requests and engage the appropriate principals to ensure timely action.
  • Assist with onboarding/orientation of new CCDA Core Team members and departmental adjuncts including requesting various access, training etc.
  • Enhance and maintain client project tracking system, monitor status, and ensure adherence to timelines and deliverables.
  • Determine and facilitate provision of accounts and appropriate access for researchers to JHM systems that support the conduct of research.
  • Create ad-hoc and standard reports, based on research community requests and utilizing technical knowledge of systems and institutional data.
  • Provide key coordination for the informatics component of the External Advisory Board meetings, working with key leaders to gather, assemble and collate data, and prepare the annual report. Organize content for presentation and presenters for the annual meeting.
  • Responsible for the financial and operational oversight of CCDA departmental adjuncts, tracking and updating adjunct members, coordinating invoicing, assisting as needed with monitoring training and certification requirements, communicating as needed with departmental managers and adjunct staff.
  • Track and generate invoices and work with the ICTR Finance team project related CCDA operations.
  • Assist with, and contribute to, Annual Progress Reports and competitive grant renewal applications as needed.
  • Represent the program in operational meetings to key stakeholder groups, including program faculty, ICTR administrative staff, Executive Committees, as well as external departmental staff and faculty and collaborators.
  • Perform minor aspects of programming to create basic drag drop reports (Bar Charts, Histograms etc.) and manage basic administrative functions of JIRA, an issue and project tracking software used for JH research related software and mobile applications.
  • Coordinate content generation and maintenance of internal and external websites in collaboration with the CCDA Director and Marketing and Communications.
  • Organize, update and maintain departmental documentation on Confluence (internal ICTR website). Design simple technical solutions as need for designing Confluence pages.
  • Other responsibilities as assigned.

  
  

  Special Knowledge, Skills & Abilities

  • Proficient in Excel, running and creating functions, pivot tables, and charts.
  • Proficient in working with tools like Confluence, Jira for documentation.
  • Highly organized with attention to detail.
  • Excellent decision-making, critical thinking, and problem-solving skills.
  • Team player, with strong interpersonal skills.
  • Ability to effectively communicate and share knowledge with contacts at all levels.
  • Skilled in developing collaborative relationships.
  • Highly self-motivated.

  
  

  Physical Requirements
  

  • Sitting in a normal seated position for extended periods of time.
    
  • Reaching by extending hand(s) or arm(s) in any direction.
    
  • Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard.

  
  
  Minimum Qualifications
  

  • High School Diploma or graduation equivalent.
  • Five years progressively responsible administrative experience, with some demonstrated experience in data and/or project management.
    

  • Proficiency with Microsoft Word, Excel, and PowerPoint.
    

  • Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.

  
  
  Preferred Qualifications
  

  • Bachelor’s Degree.
  • Experience with clinical research projects.
  • Work experience in an academic medical environment.

  Classified Title: Program Coordinator
  Job Posting Title (Working Title): Program Operations Coordinator, CCDA
  Role/Level/Range: ATO 40/E/03/OF
  Starting Salary Range: Min $21.00 - Max $36.50 HRLY ($59,800 targeted; Commensurate with experience)
  Employee group: Full Time
  Schedule: M - F, 8:00am - 4:30pm
  Exempt Status: Non-Exempt
  Location: Remote
  Department name: SOM ICTR Inst Clin Translational Resrch
  Personnel area: School of Medicine

  Total Rewards
  The referenced salary range is based on Johns Hopkins University’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/

  Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines:
  JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.
  
  **Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

  
  The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate’s conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

  The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

  Equal Opportunity Employer

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

  EEO is the Law
  Learn more:
  https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

  Accommodation Information

  If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit accessibility.jhu.edu.

  Johns Hopkins has mandated COVID-19 and influenza vaccines, as applicable. The COVID-19 vaccine does not apply to positions located in the State of Florida. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/ and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

  The following additional provisions may apply, depending on campus. Your recruiter will advise accordingly.

  The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

  Note: Job Postings are updated daily and remain online until filled.

• About the company

  The Johns Hopkins University is a private research university in Baltimore, Maryland.

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