• Job Description

  Req#: 318276

  Job Details

  Level: Experienced

  Job Location: Wayfinder LA Campus - Los Angeles, CA

  Position Type: Full Time

  Education Level: 4 Year Degree

  Salary Range: $25.48 - $26.92 Hourly

  Job Shift: Day/AM

  Job Category: Nonprofit - Social Services

  Description

  At Wayfinder Family Services , we understand the unique challenges facing some of our state’s most vulnerable children, youth and adults. Those with disabilities, those without a home of their own, those who have been abused and many, many more. We answer the call for them. We believe in the amazing potential in, and for, each and every one of them. And, together, we find a way to turn that potential into reality.

  Program and Role Summary:

  Wayfinder’s The Haven opened in 2024 in partnership with the U.S. Department of Health and Human Services, Office of Refugee Resettlement, provides shelter and long-term foster care for unaccompanied children. The program assists children ages 0 to 17 and pregnant or parenting teenagers who enter the country alone and do not have a parent or legal guardian in the U.S. to care for them. The program includes a group home on our L.A. campus housing boys ages 12 to 17, basic foster care in family homes for children ages 0 to 17, and therapeutic foster care in the homes of trained families for children ages 0 to 17 with significant emotional, behavioral, medical or developmental needs. Wayfinder addresses these children’s complex, intertwined needs; provides stability; reduces trauma; and locates suitable sponsors.

  The primary focus of the Program Support Coordinator will c ollaborate closely with the assistant directors and program director, this individual will ensure compliance with program standards, facilitate effective communication, and assist in various administrative tasks. The program assistant will also be responsible for all routine support services, UC portal data entry and administrative support. Ensures service delivery is trauma-informed, culturally appropriate, and tailored to the needs of each child while maintaining all program requirements of ORR.

  Primary Responsibilities:

  • Collaborates with the assistant directors and program director to ensure compliance with program standards.
  • Supports The Haven by providing a variety of administrative duties, including but not limited to, opening clients in the UC Portal in the agency’s electronic health record.
  • Assists in the preparation and maintenance of necessary reports.
  • Manages and maintains other records in accordance to set policies and procedures.
  • Other duties as outlined in the position description.

  Qualifications

  
  

  Education and Experience:

  • A minimum of a bachelor’s degree in a related field from an accredited college or university is required.
  • Relevant experience in the nonprofit sector, program support, and cross-teaming is required.
  • General knowledge of foster care, residential services and/or ORR programs and services is required.
  • Three to four years of experience in program support and coordination, preferably within a child welfare program, mental health program, or other human service organization.
  • Proficient in generating documents and spreadsheets using various software tools.
  • Ability to work independently, with a broad range of delegated responsibilities.
  • Proficient in using Microsoft Office, specifically Word, Excel, and Outlook.
  • Bilingual (Spanish/English) preferred.

  Additional Requirements:

  • Proof of required vaccinations per federal contract requirements.
  • Exemptions considered for medical disability related reasons

  Benefits : Wayfinder is committed to providing our employees with a benefits program that is both comprehensive and competitive which includes:

  • Paid Time Off: Generous Paid Time Off (PTO) policy, 11 paid holidays, plus five winter holidays
  • Medical, dental, vision, life, and long-term disability insurance
  • 401(k) retirement plan with employer match up to 4%
  • Employee referral program: Encourage your colleagues to join us
  • Education tuition assistance program: Invest in your career development
  • Public Service Loan Forgiveness (PSLF) eligible
  • Flexible spending account (FSA) plans
  • Eligibility and other benefits are outlined in plan documents

  Wayfinder Family Services is an Equal Opportunity Employer. We support a drug-free workplace and conduct pre-employment background and drug screenings.

• About the company

  Junior Blind of America is now Wayfinder Family Services! We ensure that children, youth and adults facing challenges always have a place to turn. Learn more about how we help!

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