• Job Description

  Req#: RQ4008200
  Site: The Brigham and Women's Hospital, Inc.

  
  

  At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

  At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

  
  

  
  

  Job Summary

  The Division of Infectious Disease at Brigham & Women’s Hospital (BWH) is a part of the Department of Medicine, Brigham and Women’s Hospital, and is affiliated with Harvard Medical School (HMS). The division has 55 faculty members, and over 250 staff and researchers, including over multiple locations across Boston. The Division provides a full range of clinical services to adult patients with bacterial, viral, fungal and parasitic diseases. Members of the Division have extensive experience treating immuno-suppressed patients, including those with HIV, malignancies, hematopoietic stem cell and organ transplants, tropical infectious diseases, and infections of bones and joints. In addition to clinics for general infectious diseases, there are subspecialty clinics in HIV, tropical medicine & travel, post-exposure prophylaxis for HIV, transplantation infectious diseases and infectious diseases of women. The OPAT Administrator serves a key role in the division.

  
  

  Qualifications

  Specific Duties

  Overall: Admin Support to OPAT Program, Travel Clinic Program, Injectable ART Program, ID Nursing Team

  OPAT Program

  • Coordinate the Outpatient Parenteral Antimicrobial Therapy (OPAT) Program for the division of Infectious Diseases. Working closely with the OPAT Leadership Team: OPAT Medical Director, NP Team Manager, and ID Pharmacist to ensure that patients are properly tracked and that their care is coordinated between rehabilitation centers, inpatient and outpatient services. Schedule patients for follow up ID clinic appointments.
  • Collaborate with OPAT leadership to help set agenda for weekly meetings: Record, distribute, and file notes for weekly OPAT meetings.

  • Work closely with the ID Nursing Staff and OPAT leadership team to help manage daily workflow and coordinate the patient needs of the OPAT program including daily assignment of patients being discharged from the hospital, contacting outside organizations such as laboratories and rehabilitation centers for patient information, missing lab reports, compiling laboratory values via electronic fax system and pertinent patient information to be delivered to appropriate staff: medical records, responsible nurses and physicians working with OPAT patients: entering laboratory results in patients’ charts as OPAT documentation, forwarding OPAT orders for signature, covering for ID Pharmacist regarding daily hospital discharges on request
  • Enter data into RedCAP and maintain the database for quarterly and annual OPAT reports. Assist with generating data charts, graphs, and trends for these reports.

  Travel Clinic Program

  • Work closely with NP Team Manager and Travel Clinic Medical Director to provide administrative support for Travel Clinic: Coordinate provider coverage for all travel clinic schedules, recruit providers to fill vacant sessions, quality assurance for template accuracy, purchase supplies and arrange for services for each travel clinic, collaborate with and serve as a resource to each clinic location.

  Injectable ART Program

  • Work closely with the NP Team Manager to provide oversight for benefit verification for the Injectable ART Program for the Infectious Disease Division. These responsibilities include: completion of benefit enrollment form for new patients, regular communication with the Viiv (pharmaceutical company) benefit managers, communication with patients regarding approval status and missing data-e.g. electronic consent, insurance card images, correct address, etc; maintain files for each patient, contact insurance companies to verify coverage as needed, coordinate annual benefit re-verification process

  Support ID Nursing Team Workflow

  • Work closely with the NP Team Manager to manage nursing workflow: set ID Nurse clinic pager, set Access Center Pager, identify OPAT patients being seen in clinic

  Other Administrative Functions

  • Schedule and coordinate meetings, events, interviews, appointments, travel, and lodging arrangements for the OPAT program and the Senior Administrative Director for Infectious Diseases as needed.
  • Perform administrative/secretarial primary support for the division including but not limited to, calendar management, email, and verbal communication with internal and external vendors.
  • Responsible for purchasing supplies and equipment, submitting purchase orders for the faculty and staff located at 15 Francis St. Suite, AB4
  • Share some administrative duties with four other core members of the Infectious Diseases Administrative team. This includes cross-training on duties, holding the consult, inpatient pager for one day each week, monitoring incoming faxes through Web Fax.
  • Work closely with the Clinical Director to coordinate the coverage schedule for the Antimicrobial Management Program for the ID section.
  • Serve as backup scheduler for DFCI patients
  • Provide support for the clinical staff, physicians, nurses, and administrators
  • Must be innovative in your approach to problem-solving, process improvement and seeking solutions.
  • Other administrative duties as assigned

  
  

  Additional Job Details (if applicable)

  
  

  Remote Type

  Hybrid

  
  

  Work Location

  15 Francis Street

  
  

  Scheduled Weekly Hours

  40

  
  

  Employee Type

  Regular

  
  

  Work Shift

  Day (United States of America)

  
  

  EEO Statement:

  The Brigham and Women's Hospital, Inc. is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

  
  

  Mass General Brigham Competency Framework

  At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• About the company

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