• Job Description

  Req#: 4986759
  Turn Insights Into Impact — Shape Tomorrow’s Tech, Today.
  
  Are you passionate about technology projects that make a real impact? Join our Innovation & Technology Department as a Business Analyst and play a key role in designing and implementing solutions that power the success of our organization.
  
  
  
  
  Why Join Our Team?
  At the Clerk’s Office, we’re committed to supporting our employees with a comprehensive and rewarding benefits package that includes:
  • Exceptional health care coverage with low monthly premiums
  • Robust retirement options through the Florida Retirement System and 457 deferred compensation plans
  • Ample paid time off, including holidays, birthday leave, and time for volunteer work
  • A dynamic Wellness Program offering tools, motivation, and support to help you live your healthiest life
  • Eligibility for the Public Service Loan Forgiveness Program as a qualifying employer
  We believe in balance. That’s why we prioritize a healthy work-life blend—so you can enjoy evenings and weekends with loved ones.
  Working at the Clerk’s Office means more than just a job. Here, you can:
  • Contribute to meaningful work that makes a difference
  • Serve and strengthen your local community
  • Collaborate with a supportive, mission-driven team
  • Grow your skills and explore new career paths
  • Enjoy the flexibility of hybrid work options, supporting both productivity and work-life harmony
  As a Project Analyst you’ll be the bridge between our customers and technology teams—leading the charge in gathering business requirements, performing feasibility analyses, and translating technical needs into actionable plans. You’ll collaborate across departments and help shape innovative solutions that align with agency strategies and user expectations.
  
  You'll:
  • Conduct product intake analysis, including scope definition, effort estimation, and risk assessments
  • Identify and recommend improvements to processes and procedures for better efficiency and system compatibility
  • Gather, document, and manage technical and business requirements using standardized templates
  • Develop implementation and testing plans for new applications and upgrades
  • Provide post-implementation support, including training, user documentation, and knowledge transfer
  • Collaborate with vendors and internal teams to resolve technical issues and ensure seamless project execution
  • Support reporting through dashboards and scorecards
  • Participate in software upgrades, patch rollouts, and project teams
  For a complete job description, click here.
  • Associate’s degree in Information Technology or 2 years of IT experience
  • Minimum 2 years of hands-on project support experience
  • Preferred: ITIL v4 certification and technical credentials
  • Strong understanding of SDLC, project management principles, and business analysis methodologies
  What You'll Bring:
  • Excellent communication and interpersonal skills
  • Strong analytical thinking and attention to detail
  • Ability to manage multiple priorities in a dynamic environment
  • Proficiency with Microsoft Project, Visio, PowerPoint, Office, and BI/reporting tools
  • Ability to write technical documentation and provide end-user training
  • A collaborative mindset and a strong sense of ownership
  Applicants must be authorized to work for ANY employer in the U.S. Our organization is unable to sponsor or takeover sponsorship of an employment Visa.
  
  Note: Vacancy postings may be closed at any time based on business needs. Applicants who have applied will be notified.
  

• About the company

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