Site: The General Hospital Corporation

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

Under the general direction the Materials Management Project Manager and within established hospital and departmental policies and procedures, the Project Analyst will support a broad range of projects and perform tasks that support multiple department operations. Duties will range from basic data entry to website / database design and administration to staff training and business solution development.

• BS/BA preferred or equivalent work experience, knowledge as typically acquired through an undergraduate degree or a minimum of 4 years progressive experience in a healthcare setting.
• Experience with Project management a plus.

Skills/Abilities/Competencies Required

• Ability to interact with individuals from all organizational levels with diverse needs and personnel.
• Work independently and part of a team, prioritize workflow and support multiple initiatives.
• Excellent problem-solving, analytical, and critical thinking skills.
• Communicate effectively and solve problems with all levels of personnel within the organization, as well as numerous contacts outside. Must be able to represent the department professionally with internal/external customers.
• Excellent computer skills (Microsoft Word, Excel, Access and PowerPoint are essential. Skills in preparing spreadsheets and presentations are also needed.
• Strong working knowledge of web based tools, technologies and best practices including database design, SharePoint and multimedia formats.
• Proficiency in Internet applications (Filemaker, HTML, Photoshop, Website development)

Principal Duties and Responsibilities

• Work closely with Project Manager and department leadership to identify trends by analyzing operational data.
• Work with Project Team to create and implement administrative tracking solutions to track staff productivity and compliance.
• Identify new protocols / procedures that support improved overall operational efficiency staff compliance, staff morale and customer satisfaction.
• Work with the Project Team to design and implement new educational programs for staff from management to frontline levels, ensuring the advancement of strategic initiatives and achievement of organizational goals and objectives.
• Use effective teaching strategies to support a diverse group with different learning styles, educational backgrounds and experience levels.
• Uses process improvement skills to continuously develop and assess available technology systems to update and improve departmental operating efficiencies.
• Participate in the development and administration of online administrative and employee resources. Provide administrative support for department databases and web resources.
• Photoshop and graphic design support as needed to support various department presentations and online department resources.
• Participate on department committees and provide support as needed.
• Provide administrative UKG support to department heads through: data entry, data retrieval, generating reports from operational data.
• Perform other duties as assigned.

Working Conditions

• Fast paced, high volume environment.
• Ability to work under stressful situations and meet expected deadlines
• Flexible work hours to accommodate occasional evening and weekend coverage
• Ability to follow chain of command reporting structure as the status quo

Physical Requirements

Standing Occasionally (3-33%)

Walking Occasionally (3-33%)

Sitting Constantly (67-100%)

Lifting Occasionally (3-33%) 20lbs - 35lbs

Carrying Occasionally (3-33%) 20lbs - 35lbs

Pushing Rarely (Less than 2%)

Pulling Rarely (Less than 2%)

Climbing Rarely (Less than 2%)

Balancing Occasionally (3-33%)

Stooping Occasionally (3-33%)

Kneeling Rarely (Less than 2%)

Crouching Rarely (Less than 2%)

Crawling Rarely (Less than 2%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Constantly (67-100%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

Onsite

399 Revolution Drive

0

Temporary

Day (United States of America)

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.