• Job Description

  Req#: D9857-23-0108?language=en&page=905&sort=publicationDateDesc

  Job summary

  The Humber and North Yorkshire Integrated Care Board (ICB) are seeking an enthusiastic individual to join the Quality Assurance and Improvement Team. As a Project Assistant you will join the newly integrated team who support Independent Care Providers across North Yorkshire & York in the provision of high quality care

  The post will be based at West Offices in York and be part of the nursing team managed by the Senior Nurse, Quality Improvement

  We are seeking a flexible and motivated individual with proven experience of training and knowledge in health and social care settings. There will also be engagement with carers and the wider public to raise awareness and communicate strategies in relation to programmes of work. The post holder is likely to have been working in or with care settings (hospital, home or community) supporting person-centred care and/ or training with a real interest and passion in supporting independent care providers.

  The role requires a self-motivated completer finisher, who can work collaboratively with North Yorkshire & York Health & Care colleagues and wider stakeholders.

  For further details or an informal chat please contact:

  Sarah Fiori, Principal Nurse/ Head of Quality Improvement (07702 657592) or

  Charlotte Collister, Senior Nurse Quality Improvement (07354 844485)

  Main duties of the job

  The post holder will support quality improvement programmed across Independent Care Providers within the North Yorkshire & York Health and Care Partnership. They will play a vital role supporting the health and social care sector to provide safe and quality care.

  The post holder will be responsible for supporting the implementation of quality improvement in Care Homes and domiciliary care settings. This will involve contributing towards developing and delivering project plans, regularly delivering training, collating data for improvement, monitoring compliance and providing ongoing support and evaluation to the projects. The post holder will provide advice, support and education to residents and their cares. They will handle sensitive information and act as a residents advocate maintaining privacy and dignity and respecting personal choices.

  There will also be engagement with carers and the wider public to raise awareness and communicate key messages.

  About us

  The ICB welcomes all applicants, however, we must remind applicants that we currently do not hold a Tier 2 sponsorship license (now called Skilled Worker visa sponsorship). Can we politely ask this is considered before applying for this position.

  NHS Humber and North Yorkshire Integrated Care Board (ICB) is responsible for planning and arranging the provision of NHS services to meet the diverse health needs of a population of 1.7 million people. Our area reaches over 1,500 square miles and includes the cities of Hull and York and the large rural areas across East Yorkshire, North Yorkshire and Northern Lincolnshire. The ICB is part of the Humber and North Yorkshire Health and Care Partnership, one of 42 Integrated Care Systems (ICS) across England to meet health and care needs, coordinate services and plan in a way that improves population health and reduces inequality between groups. The Health and Care Partnership comprises of NHS organisations, local councils, health and care providers and voluntary, community and social enterprise (VCSE) organisations.

  Date posted

  22 December 2023

  Pay scheme

  Agenda for change

  Band

  Band 5

  Salary

  £28,407 to £34,581 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  D9857-23-0108

  Job locations

  Vale of York Place

  West Offices Station Rise

  York

  YO1 6GA

  
  

  Job description

  Job responsibilities

  To support the Senior Quality Lead in the implementation of Quality Improvement across the North Yorkshire & York Health and Care Partnership

  The post holder will contribute towards and deliver high quality holistic evidence-based training to support learning and development of carers and support workers using safety culture, teamwork and quality improvement techniques that is responsive, effective, and efficient.

  • To provide accurate evidence based education and support to care staff relating to programmes of work and quality improvement often in complex care settings.

  • Contribute towards planning, designing and implementing surveys or audits, to assist in the development and improvement of care delivery including evaluation of the QI intervention

  To liaise effectively with all other health care professionals involved in the residents care where required

  To work flexibly and innovatively to meet the needs of the care staff and residents in the delivery of the Quality Improvement programme

  Contribute to the local and national agenda to supporting individuals to be cared for in their own home as long as appropriate.

  Maintain accurate and contemporaneous documentation to ensure timely, effective communication and data collection.

  • Be personally accountable for maintaining skills, knowledge, and competence in the use of systems and databases.

  • To ensure specialist knowledge relating to care and quality improvement is continually updated.

  • To ensure compliance with policies, procedures and clinical guidelines for self and others.

  • Attend and contribute to meetings to ensure targets and objectives are communicated and achieved.

  Job description

  Job responsibilities

  To support the Senior Quality Lead in the implementation of Quality Improvement across the North Yorkshire & York Health and Care Partnership

  The post holder will contribute towards and deliver high quality holistic evidence-based training to support learning and development of carers and support workers using safety culture, teamwork and quality improvement techniques that is responsive, effective, and efficient.

  • To provide accurate evidence based education and support to care staff relating to programmes of work and quality improvement often in complex care settings.

  • Contribute towards planning, designing and implementing surveys or audits, to assist in the development and improvement of care delivery including evaluation of the QI intervention

  To liaise effectively with all other health care professionals involved in the residents care where required

  To work flexibly and innovatively to meet the needs of the care staff and residents in the delivery of the Quality Improvement programme

  Contribute to the local and national agenda to supporting individuals to be cared for in their own home as long as appropriate.

  Maintain accurate and contemporaneous documentation to ensure timely, effective communication and data collection.

  • Be personally accountable for maintaining skills, knowledge, and competence in the use of systems and databases.

  • To ensure specialist knowledge relating to care and quality improvement is continually updated.

  • To ensure compliance with policies, procedures and clinical guidelines for self and others.

  • Attend and contribute to meetings to ensure targets and objectives are communicated and achieved.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or equivalent level of experience in a relevant discipline such as health, social care or learning disabilities
  • Recognised teaching/assessing qualification or equivalent.
  • Expertise or significant experience of working within health and social care
  • Experience of training and supporting staff to develop their learning
  • Audit & Standard setting
  • Multidisciplinary working
  • Evidence of continued professional development
  • Current issues in healthcare
  • Knowledge of clinical governance
  • Experience of working in a health or social care setting (hospital, home or community) delivering person-centred care.

  Desirable

  • Post registration qualification in relevant specialty
  • First degree in a health related subject
  • Service development / Research and/or change management
  • Experience of working with / developing care pathways
  • Primary / secondary care interface
  • Knowledge of Quality Improvement
  • Experience of planning, assessment and care delivery in care settings and be passionate about improving safety and quality of care.

  Skills / Competencies

  Essential

  • Capable of lateral thinking
  • Innovative
  • Self-motivated
  • Flexible
  • Excellent relationship building skills
  • Clinical assessment skills
  • Ability to organise and prioritise own and others workload
  • Able to work effectively with sound judgment when dealing with complex emotional situations in challenging situations.
  • Recognises the importance of making appropriate and timely referrals to senior colleagues
  • Recognises own professional limitations and supports other staff within this.
  • To be confident in highlighting concerns to senior staff.
  • Has the ability to work in a variety of settings
  • Demonstrates excellent communication, verbal and written and good Microsoft Office skills in Word, Excel, Outlook and Powerpoint.
  • Work and communicate effectively as part of an integrated team
  • Make clear decisions with confidence and communicate these effectively.
  • Have empathy and ability to reassure, provide advice and support appropriately.
  • Be sensitive to the needs of clients who may have communication problems.
  • Establish and maintain effective communication with individuals and groups in different situations
  • Liaise and interact with other professional colleagues, statutory, voluntary and independent organisations.
  • Ensure effective communication and feedback within the team and other professional colleagues.
  • Refer to other agencies, in a competent and confident way recognising limitations

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or equivalent level of experience in a relevant discipline such as health, social care or learning disabilities
  • Recognised teaching/assessing qualification or equivalent.
  • Expertise or significant experience of working within health and social care
  • Experience of training and supporting staff to develop their learning
  • Audit & Standard setting
  • Multidisciplinary working
  • Evidence of continued professional development
  • Current issues in healthcare
  • Knowledge of clinical governance
  • Experience of working in a health or social care setting (hospital, home or community) delivering person-centred care.

  Desirable

  • Post registration qualification in relevant specialty
  • First degree in a health related subject
  • Service development / Research and/or change management
  • Experience of working with / developing care pathways
  • Primary / secondary care interface
  • Knowledge of Quality Improvement
  • Experience of planning, assessment and care delivery in care settings and be passionate about improving safety and quality of care.

  Skills / Competencies

  Essential

  • Capable of lateral thinking
  • Innovative
  • Self-motivated
  • Flexible
  • Excellent relationship building skills
  • Clinical assessment skills
  • Ability to organise and prioritise own and others workload
  • Able to work effectively with sound judgment when dealing with complex emotional situations in challenging situations.
  • Recognises the importance of making appropriate and timely referrals to senior colleagues
  • Recognises own professional limitations and supports other staff within this.
  • To be confident in highlighting concerns to senior staff.
  • Has the ability to work in a variety of settings
  • Demonstrates excellent communication, verbal and written and good Microsoft Office skills in Word, Excel, Outlook and Powerpoint.
  • Work and communicate effectively as part of an integrated team
  • Make clear decisions with confidence and communicate these effectively.
  • Have empathy and ability to reassure, provide advice and support appropriately.
  • Be sensitive to the needs of clients who may have communication problems.
  • Establish and maintain effective communication with individuals and groups in different situations
  • Liaise and interact with other professional colleagues, statutory, voluntary and independent organisations.
  • Ensure effective communication and feedback within the team and other professional colleagues.
  • Refer to other agencies, in a competent and confident way recognising limitations

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Humber and North Yorkshire Integrated Care Board (857)

  Address

  Vale of York Place

  West Offices Station Rise

  York

  YO1 6GA

  
  

  Employer's website

  https://humberandnorthyorkshire.icb.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Humber and North Yorkshire Integrated Care Board (857)

  Address

  Vale of York Place

  West Offices Station Rise

  York

  YO1 6GA

  
  

  Employer's website

  https://humberandnorthyorkshire.icb.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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