Job Posting Title

Product Delivery Manager

Job Category

Project Management

Language Requirements

Bilingual / Bilingue

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Posting End Date

2023-09-10

Job Grade

L1 Zone B

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

We are entering an era of rapid increases in the scale of digital business with industry trends leading towards new technologies and methodologies. As NAV CANADA evolves its business models, it is looking to Technology to be a strategic partner to the business units; able to guide and respond quickly to opportunities to apply technology solutions to address business challenges. This shift has a fundamental impact on existing roles and delivery approaches with a focus on managing products proactively throughout their lifecycle. The Product Delivery Manager will be responsible for delivery of business value through the evolving technology products and environments. The Product Delivery Manager is responsible for the delivery of enterprise business solution products from initial development, through deployment and adoption, ongoing support and ultimately to end of life. The Product Delivery Manager is responsible to implement, test, deliver, and support their products throughout their life cycle. They will work collaboratively with the Product Manager, Product Family Leader, and the Architecture team to deliver a high quality product that is fully integrated with other products in the Product Family and across the portfolio of products.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

In this role you will:

• Fulfill the Product Roadmap with on-time releases that provide solutions to the business with high quality and within budget.
• Deliver products that align with the enterprise Technology architecture and technology direction of NAV CANADA and are consistent with enterprise priorities.
• Provide effective product support to ensure a high degree of end-user satisfaction.
• Follow an effective control framework on production systems and ensure new systems meet internal compliance requirements.
• Maintain effective and positive relationships with product vendors and service partners that are involved in product delivery.
• Collaborate effectively with the Project Delivery Group and other Product Families to deliver consistent and integrated solutions.
• Provide coaching, mentorship and positive leadership of the Product Delivery team to maintain a healthy and productive workplace.
• Delegate effectively to team members and monitor progress to achieve expected results.
• Accountable and responsible for a team of Technology professionals working through technical leads and specialists.
• Direct the day-to-day activities by establishing the work unit’s strategies, business goals, performance indicators and objectives, priorities, work plans, milestone deliverables, and financial and resource plans.
• Determine the ongoing staff requirements and hire and/or promote subordinates in order to fulfill these needs.
• Conduct regular performance assessments of all staff and establish training strategies to target developmental needs.
• Manage delegated portion of the AVP/Director’s budget.
• Determine business/financial efficiencies respecting the utilization of resources.
• Ensures the responsible use of all resources and assets for the benefit of NAV CANADA; manages operating and capital expenditures in line with applicable budgets and approvals and in accordance with stated company and Technology objectives and priorities.
• Manage annual projects against the project framework.
• Manage project budget and forecast and deliver within scope, schedule and cost.

What you bring:

• Bachelor's Degree in Computer Sciences or Information Technology or an acceptable combination of education, experience and training.
• Postgraduate degree is an asset.
• 3-5 years of experience as a technical manager or team lead.
• 3-5 years of experience managing or leading people in a business or IT environment.
• Knowledge of the delivery of information technology solutions.
• Familiarity with the principles of product management.
• Knowledge of a breadth of IT disciplines, processes, practices and procedures.

How others describe you:

• Ability to manage complex technical systems.
• Ability to communicate effectively verbally and in writing at all levels in the organization.
• Ability to interface with key clients and senior management and build sustainable relationships.
• Ability to work across organizational boundaries and solve problems within a distributed team.
• Ability to manage people and projects and handle multiple tasks with conflicting priorities.
• Ability to make insightful, timely decisions in difficult and complex situations.
• Change management skills applied to dealing with rapid and iterative changes, and the associated ambiguity
• Strong leadership and team skills in a technical environment.
• Coaching, mentoring, and interpersonal skills

Working Conditions:

• This position is based at Ottawa Head Office and is eligible for a flexible work arrangement.
• occasional travel required

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

At NAV CANADA, safety is our priority. We require pre-employment drug screening for all candidates offered positions designated as safety sensitive in accordance with NAV CANADA’s Drug and Alcohol policy.

We thank all applicants for their interest; only those selected for an interview will be contacted.