• Job Description

  Req#: 2939

  Project Management (Plant) - Specialist, Project Management

  2030 Old Candler Rd, Gainesville, GA 30507, USA Req #2939

  Monday, August 19, 2024

  ACCOUNT SPECIALIST / PROJECT MANAGEMENT
  

  Position is a combination of detailed customer service and project management. This position is an essential customer relationship role that manages customer projects as well as the daily needs. This position provides a single contact for specified customers. Position works with customers to build and maintain new and existing internal and external stakeholder relationships. This individual must have a high energy level and be able to thrive in a fast-paced manufacturing environment.

  Key Qualities:

  • Excellent organizational skills
  • G ood balance of people skills
  • Sense of urgency
  • Love of Learning
  • Time Management
  • P ositive team-work attitud e
  • Detail oriented
  • Excellent Listener

  
  Responsibilities:

  • Manages customer open orders, outstanding projects and reviews materials
  • Manages customer initiatives for a specific set of customers in the following areas: Product Launch, New System Implementation, Cost Savings Initiatives, Product Refresh/Re-launch, New product Quotations, and Specification Changes. Also strongly engaged in Business Review Process to provide solid interface with the customer’s processes and our internal processes to ensure project success
  • Identifies misalignments and interprets them to the business & ensures appropriate cost capture for changes and emerging or evolving customer requirements
  • Follows the course of all specification change activity to ensure implementation and appropriate cost change is captured and implemented . W here possible anticipates problems that may occur and take early preventative action
  • Participates in the customer scorecards to ensure that all desired elements of the met or that needs improvement
  • Recognizes changes in customers’ expectations, and will escalate internally where needed providing alternative resolutions or suggestions
  • Identifies scope of project . D evelops project plans and schedules to ensure project completion is on time, within scope and within budget
  • Administers a broad range of documentation and tasks including scheduling and maintaining meeting calendars, publish minutes, assigning and tracking completion of follow up items as needed to execute project scope on time
  • Manages invoice and pricing discrepancies for resolution
  • Monitors pilots, trial and test runs
  • Liaises between all internal support groups and customer to ensure project is clearly defined
  • Regularly communicates with customers verbally and written
  • Must be available to customer base on all time zones
  • Helps monitor customers excess materials and request PO’s for liabilities
  • Additional duties as assigned

  Other details

  • Job Family Individual Contributor
  • Pay Type Salary

  Apply Now

• About the company

  THE BETTER WAY TO DO BEAUTY - Serving our customers at every stage of the brand lifecycle. Our integrated network of innovation and manufacturing capabilities delivers responsive solutions and increased speed to market.

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