• Job Description

  Req#: 2669327

  Who We Are

  Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.

  Why Escalent? Once you join our team you will have the opportunity to...

  • Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.
  • Gain exposure to a rich variety of research techniques from knowledgeable professionals.
  • Enjoy a remote first/hybrid work environment with a flexible schedule.
  • Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research.
  • Experience peace of mind working for a company with a commitment to conducting research ethically.
  • Build lasting relationships with fun colleagues in a culture that values each person.

  Role Overview

  People in our Project Management roles at Escalent lead the projects internally and externally from end to end, driving the logistics and owning any vendor relationships involved in our work. We have a development path that encourages continual growth. The progression steps include: Associate, Project Specialist, Senior Project Specialist, Project Manager, Senior Project Manager, Director and Senior Director of Project Management. There is a parallel path of roles called Insights & Consulting which focuses on the data analysis and reporting.

  Project Management positions are accountable for making the project work for:

  • The Client (communication / on time delivery / quality / problem solving / sound process)
  • The Company (Escalent process / financials / budget / margin)
  • Our Partners / Vendors

  Who are you?

  People who excel in this path are:

  • • Inherently process oriented
    • Organized
    • Solution oriented
    • Problem Solvers
    • Have the ability to manage multiple projects simultaneously
    • Collaborative
    • Good Communicators
    • Can work with people at various levels
    • Calm under pressure

  What would you do?

  • You will work closely with colleagues in Insights & Consulting and Sales & Strategic Growth on bids and cost estimates for accurate pricing of our solutions, and bring a project management discipline to delivering our work on-time, at high quality, within budget and ideally with a healthy margin.
  • Upon being awarded the work, you kick off the project with the internal systems and project team
  • You are critical to the Insights & Consulting roles as well as our Operations teams and Centers of Excellence in communicating timelines and making sure they are ready to support an on-time, on budget delivery of milestone or final deliverables.
  • You will serve as a thinking partner to solve any problems encountered along the way

  You serve as:

  • The one who “keeps the trains on schedule”
  • Minder of the Scope, Time, Cost & Quality
  • Owner of project status updates to clients
  • Coordinator of resources for the project – whether internal or external

  A few other key points…

  Project Management Path – What’s in it for you?

  • A skillset in the discipline of Project Management to add to your resume
  • You’ll gain experience managing project financials and how to mitigate cost overruns.
  • You get to practice negotiation skills and how to work well with the vendors or partners we use
  • As you gain understanding of the nuances of the types of projects (methodologies), a particular client, the industry (or industries), and Escalent solutions, you evolve into an expert, able to offer consultative guidance to clients and colleagues.
  • You become an expert in how we execute the work that we do.

  Here are the responsibilities & qualifications we’re seeking in case you wish to have more detail.

  Responsibilities

  For full time PM support We would need to add:

  • Trouble Shooting (logistics, recruiting, fielding issues as well as financial solutions)
  • Client interaction (progress reports, issues to resolve)
  • Financial Acumen (communicating updates to the internal team and monitoring over budget situations)
  • Experience handling complicated projects, qual and quant as well as OUS research
  • Ability to independently compile estimates
  • Sample management
  • Mavenlink setup:
    • allocations
    • task tracker updates

  • Project setup including:
    • Request for job number
    • UDS setup
  • Setup FTP sites / Escalent Client
  • Field management:
  • Managing with Dimensions and Escalent Client
  • Progress report updating
  • Liaising with panels to setup projects for fielding
  • Team Financial updates including tracking team hours
  • Qual logistics: briefing notes, grid setup and review, meeting invites, meeting monitoring for no shows Upload/download transcripts, audio, video, other media
  • Quality review of transcripts and scrubbing PII wherever it appears (transcripts, recordings, data files, etc.)

  • Adverse Event Reporting
  • Project Close out activities – including vendor invoice review
  • Invoice requests
  • Vendor relationship management

  Qualifications

  • At least 8 years of professional experience in market research project management preferred.
  • The candidate will be required to work in EST shift timing for this role.
  • Graduation is compulsory

  Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.co/careers-and-culture/

• About the company

  Leading qualitative and quantitative market research, Data Sciences, Market Exploration, Product Development Brand Management, CX, UX company.

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