• Job Description

  Req#: req34611

  Project Manager - 12 -month temporary opportunity

  Grade 11/12 role with Revenue NSW

  Project Manager - Program Delivery team. One temporary full-time opportunity until 30 June 2025 with possibility for extension.

  We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong.
  
  The Program Delivery team are tasked with leading delivery of the Better Revenue Outcomes program. This exciting and innovative program will transform our approach to compliance and enable us to derive the maximum benefit from the data we have available to improve compliance outcomes and protect revenue for the State.
  
  We are looking to hire one Project Manager to join the Program Delivery Team. This role will focus on leading a project focused on a whole of government approach to combat phoenix activities and identify individuals and entities engaging in fraudulent activities. The role will lead a team responsible for the implementation of legislative change aimed at changing customer behaviour and protecting revenue. This will include staff training, new processes and system changes.
  
  
  To be successful in these roles you will demonstrate:

  • Exceptional stakeholder and relationship management skills with a proven ability to work across multiple tasks and a desire to build strong partnerships.
  • Willingness to understand and grow knowledge on the challenges and issues involved with compliance, data management, privacy, security and ethics.
  • Experience in tracking and driving delivery of a suite of innovative and complex initiatives to deliver on desired outcomes.
  • Experience to operate effectively in a complex, sensitive and changing environment.
  • Experience in providing accurate reporting on program progress for a range of senior stakeholders.
  • Strong work ethic with a can-do attitude to work to tight deadlines.

  We are looking for motivated, enthusiastic and flexible team players who can lead initiatives that promote and communicate the value of the Taxes & Grants programs across Revenue and DCS.

  
  For enquiries regarding this position, please contact Leona Lobo on Leona.lobo@revenue.nsw.gov.au

  About Revenue NSW
  
  Revenue NSW is the state’s principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt.
  
  We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, Wollongong. Regular travel may be required to engage with the team and our partners.
  

  Why work for us? There are lots of reasons why a role with us is rewarding - working with us gives you:
  

  • The opportunity for meaningful work that matters to all of us in NSW
  • Hybrid working, compressed hours and generous leave conditions, so you can make time for what counts
  • Much more than just a job, you can build a career here
  • Unmatched opportunities for growth and development

  We can’t wait to meet you!
  If this role sounds like you, you can apply by clicking the button ‘Apply Online’ below - it’s a simple online process.
  
  If you don’t meet all the criteria, but still believe you could succeed in this role, please still apply - we’d love to hear from you.
  

  Salary Grade 11/12, with the base salary for this role starting at $139,787 base plus superannuation

  Click Here to access the Role Description . For enquiries relating to recruitment please contact Neha Bajaj via neha.bajaj@customerservice.nsw.gov.au.

  Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

  Closing Date: 12th July, 2024 Friday (9:59 am)

  Careers at Department of Customer Service
  A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
  

  Belong in our diverse and inclusive workplace
  
  The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
  
  You can view our full diversity and inclusion statement here.
  
  We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via neha.bajaj@customerservice.nsw.gov.au or 02 9494 8351.

  For more information, please visit
  

  Information on some of the different types of disabilities

  Information on adjustments available for the recruitment process

  
  

• About the company

  The Government of New South Wales, also known as the NSW Government, is the Australian state democratic administrative authority of New South Wales.

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