• Job Description

  Req#: 7554173002

  Senior Associate, Physical Retail Project Management

  Wayfair + SRB Physical Retail

  Based in Boston, MA (Mon-Thurs in office, Friday WFH); Requires some light travel (~1-2x/quarter).

  **Wayfair is unable to offer sponsorship or relocation benefits for this position at this time.**

  Wayfair’s Physical Retail team is seeking a Senior Associate of Project Management to support our significant retail efforts. This role will report into the head of the Physical Retail Project Management Office–the team that oversees project management for all Physical Retail (all stores for all brands–AllModern, Birch Lane, Joss & Main, and Wayfair). This team plays a significant role in driving critical initiatives across the retail organization–spanning everything from new store openings to process improvements and cross-functional initiatives for existing stores.

  In this role, you will plan and execute large, complex, cross-functional projects within the Retail organization. You’ll manage multiple projects on time and within budget, while using critical thinking to improve the overall program. You’ll work with business partners, technical teams, store teams, and vendors during the full project lifecycle, coordinating efforts across the teams, surfacing risks, pushing on key decisions, and more. You will partner with stakeholders to organize and execute their roadmaps, projects, or communication plans by leveraging project management tools, processes, and best practices.

  Key Responsibilities:

  • Manage the end-to-end timeline for select new store expansions; lead multiple, highly visible complex projects from scoping through delivery.
  • Drive key initiatives in partnership with senior leaders, helping to create processes to deliver the best solution in the most cost effective manner.
  • Proactively anticipate bottlenecks, provide escalation management, risk mitigation, and communicate trade-offs across many cross functional teams.
  • Establish and maintain all aspects of project documentation, making it easy for teams to evaluate and understand our overall plans, progress, and processes.

  • Identify and mitigate risks and maintain issue logs, and conduct retrospectives upon project completion to continually improve all new store opening processes.
  • Evaluate existing cross-functional business processes and identify improvements, ensuring the right partner teams are represented, and partner with senior leaders to drive these improvements.
  • Serve as onsite point person for select new store openings during operational turnover.

  Skills & Experience:

  • 2-5 years of project management or business operations experience
  • Track record of driving and delivering results across cross-functional teams
  • Excellent communication skills; ability to facilitate discussions to drive alignment with stakeholders of varying levels
  • Strong business acumen, analytical skills, and problem solving skills.
  • Prioritize and make decisions with speed and simplicity.
  • You have a startup mentality: scrappy self-starter, resourceful, comfortable with ambiguity, and constantly iterating to be best-in-class.
  • Travel: ability to travel 5-10% of the time, and ramping during the build-up phase of a store opening.

  About Wayfair Inc.

  Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

  No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

  Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

• About the company

  Wayfair Inc. is an American e-commerce company that sells furniture and home-goods.

Notice