Location: Austin, TX (Hybrid – 3+ days/week in office)

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About the Role

The Application Window is expected to close on 5/23/25. However, the job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

The Engineering Experience team drives programs and initiatives that connect, empower, and inspire our global engineering community. From onboarding and continuous learning to major events like the annual Hackathon and Engineering Kickoff, we strengthen our culture and support every engineer’s journey.

You’ll support initiatives that strengthen the visibility and connection of our global engineering org—through events, content, and storytelling.

This role is hands-on and creative, with opportunities to contribute to blog content, slide creation, and professional social media. While based in Engineering, you may also collaborate with teams like Marketing to help amplify our work. It’s a great fit for someone early in their career who’s organized, curious, and ready to grow.

What You’ll Do

• Contribute to the planning and promotion of engineering-wide events

• Create and refine visual materials that support storytelling and presentations across audiences

• Engage with blog posts, video and technical content to ensure clarity, accessibility, and broader relevance

• Curate and maintain content across platforms like Confluence and SharePoint to improve visibility and access

• Own specific deliverables within broader strategic initiatives, helping engineering teams stay organized and on track

• Help showcase engineering achievements across internal and external channels, including social media

• Collaborate with engineers and occasionally partner teams (e.g. Marketing) on visibility campaigns and initiatives

• Track progress using tools and frameworks such as OKRs to support alignment and focus

Qualifications

• 1–2 years of experience in project coordination, content, public relations, and/or operations (internships and part-time roles count!)

• Curious, proactive, and eager to learn and grow in a fast-paced environment

• Comfortable creating presentations and visual content using tools like Microsoft

• PowerPoint, Canva, and Confluence

• Interested in writing or reviewing content for platforms like LinkedIn and making technical topics more accessible

• Have supported or helped promote events in some capacity—through school, internships, or previous roles

• Clear and professional communicator, both written and verbal

• Organized and reliable, with the ability to manage priorities and follow through on tasks

• Collaborative and open to working with engineers and cross-functional partners
• Based in Austin and available to be in the office at least 3 days/week

Why this role matters

This role plays a key part in helping our engineering team stay connected, visible, and inspired—both within Cisco and across the broader tech community. You’ll be part of a collaborative and supportive team where your creativity, energy, and ideas will have room to grow. We’re excited to welcome someone who brings curiosity, ownership, and passion to the work.

We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single requirement listed. Research shows that people from underrepresented groups are more likely to experience imposter syndrome and self-select out of opportunities.

If this role excites you and you’re interested in this kind of work, we urge you to apply.

US – COMPENSATION RANGE – MESSAGE TO APPLICANTS

$77,900 - $90,000 USD