• Job Description

  Req#: C0023-25-1050?language=en&page=99&sort=publicationDateDesc

  Job summary

  The Royal Devon University Healthcare NHS Foundation Trust is looking to appoint an exceptional Project and Service Change Manager for Quality Improvement to be part of a transformational programme delivering and embedding continuous improvement Trust wide.

  There has never been a more important time to take a transformational approach to healthcare in order to make the best possible use of our precious resources and provide the best possible care to our patients.

  Main duties of the job

  For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

  About us

  Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

  We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

  Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

  Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

  Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

  Details

  Date posted

  23 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 7

  Salary

  £46,148 to £52,809 a year pro rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  185-12580-10673

  Job locations

  Royal Devon and Exeter Hospital

  Barrack Road

  Exeter

  Devon

  EX2 5DW

  
  

  Devonshire House

  Riverside Road

  Barnstaple

  Devon

  EX31 1SW

  
  

  Job description

  Job responsibilities

  For more information on the Job Description and Responsibilities please click the link below.

  More detail about the role

  The Transformation Team at the RDUH has a strong track record of delivering real benefits for the population of Devon. We support teams across acute, community and corporate areas to transform and improve services by focussing on productivity, quality, safety, and financial delivery all essential to respond to the current pressures that the NHS is facing and to support the Trusts ability to deliver our 25/26 operating plan and achieve financial balance.

  In the challenging times the NHS is experiencing, we need brilliant people to support our front line teams to improve services by empowering teams, building skills and confidence, and inspiring people to work together to find creative solutions to challenges. In return, we offer a supportive and trusting environment, development opportunities, and the chance to immerse yourself in work that makes a real difference to patients and colleagues.

  Our Transformation Strategy sets out how we will work together to make things better for our patients and each other. This post offers an excellent opportunity to play a key role in this work by:

  - Coaching colleagues and teams Trust wide to deliver safe and effective improvements through the Trusts Quality Improvement Academy. Led by Mr Rob Bethune, our Quality Improvement (QI) coaches provide advice, support and training, including delivering our F1 Junior Doctors QI programme

  - Developing and implementing plans and activities to strengthen improvement at the Royal Devon, in-line with the new national improvement approach, NHS IMPACT

  - Managing service improvement activities and projects, working with senior leaders and multi-disciplinary clinical and non-clinical teams, to deliver sustainable improvements in-line with Trust priorities

  Were looking for colleagues who are confident communicators and influencers and able to engage stakeholders at all levels. You must be skilled in quality improvement methodologies (e.g., Model for Improvement, Lean, Six Sigma). You will have experience of leading projects and improvement work that have delivered material benefits. Most importantly, we are looking for people who are passionate about improving patient outcomes and delivering changes that make a real difference for our patients, communities and services.

  Working Pattern: Full time (37.5 hours Mon-Fri) - Flexible/Hybrid working available

  Interview Date: To Be Confirmed

  For further information please contact: Martin Dowdall - Senior Programme Manager, Transformation Team - martin.dowdall@nhs.net

  This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

  As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

  Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

  The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

  The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

  Benefits

  We will work together to maintain a culture that develops and supports you and your team.

  This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

  Looking after you is important to us.

  We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

  If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

  You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

  Salary is not the only financial benefit

  You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

  You will also have access to other benefits including:

  National discount services such as the Blue Light Card and Health Service Discounts.

  Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

  Car lease schemes.

  The NHS Pension scheme (one of the most generous and comprehensive in the UK).

  Cycle to work scheme

  These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

  Job description

  Job responsibilities

  For more information on the Job Description and Responsibilities please click the link below.

  More detail about the role

  The Transformation Team at the RDUH has a strong track record of delivering real benefits for the population of Devon. We support teams across acute, community and corporate areas to transform and improve services by focussing on productivity, quality, safety, and financial delivery all essential to respond to the current pressures that the NHS is facing and to support the Trusts ability to deliver our 25/26 operating plan and achieve financial balance.

  In the challenging times the NHS is experiencing, we need brilliant people to support our front line teams to improve services by empowering teams, building skills and confidence, and inspiring people to work together to find creative solutions to challenges. In return, we offer a supportive and trusting environment, development opportunities, and the chance to immerse yourself in work that makes a real difference to patients and colleagues.

  Our Transformation Strategy sets out how we will work together to make things better for our patients and each other. This post offers an excellent opportunity to play a key role in this work by:

  - Coaching colleagues and teams Trust wide to deliver safe and effective improvements through the Trusts Quality Improvement Academy. Led by Mr Rob Bethune, our Quality Improvement (QI) coaches provide advice, support and training, including delivering our F1 Junior Doctors QI programme

  - Developing and implementing plans and activities to strengthen improvement at the Royal Devon, in-line with the new national improvement approach, NHS IMPACT

  - Managing service improvement activities and projects, working with senior leaders and multi-disciplinary clinical and non-clinical teams, to deliver sustainable improvements in-line with Trust priorities

  Were looking for colleagues who are confident communicators and influencers and able to engage stakeholders at all levels. You must be skilled in quality improvement methodologies (e.g., Model for Improvement, Lean, Six Sigma). You will have experience of leading projects and improvement work that have delivered material benefits. Most importantly, we are looking for people who are passionate about improving patient outcomes and delivering changes that make a real difference for our patients, communities and services.

  Working Pattern: Full time (37.5 hours Mon-Fri) - Flexible/Hybrid working available

  Interview Date: To Be Confirmed

  For further information please contact: Martin Dowdall - Senior Programme Manager, Transformation Team - martin.dowdall@nhs.net

  This is a fixed term contract for 12 months. For current NHS employees this post could be a secondment opportunity.

  As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

  Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

  The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

  The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

  Benefits

  We will work together to maintain a culture that develops and supports you and your team.

  This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

  Looking after you is important to us.

  We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

  If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

  You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

  Salary is not the only financial benefit

  You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

  You will also have access to other benefits including:

  National discount services such as the Blue Light Card and Health Service Discounts.

  Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

  Car lease schemes.

  The NHS Pension scheme (one of the most generous and comprehensive in the UK).

  Cycle to work scheme

  These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

  Person Specification

  General Requirements

  Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

  Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

  Person Specification

  General Requirements

  Essential

  • See job description text above, and (where applicable) you can download a copy of the full job description

  Desirable

  • See job description text above, and (where applicable) you can download a copy of the full job description

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Royal Devon University Healthcare NHS Foundation Trust

  Address

  Royal Devon and Exeter Hospital

  Barrack Road

  Exeter

  Devon

  EX2 5DW

  
  

  Employer's website

  https://royaldevon.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Royal Devon University Healthcare NHS Foundation Trust

  Address

  Royal Devon and Exeter Hospital

  Barrack Road

  Exeter

  Devon

  EX2 5DW

  
  

  Employer's website

  https://royaldevon.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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