• Job Description

  Req#: 4556474
  Iowa Workforce Development is seeking applicants for the position of Promise Jobs Advisor at our IowaWorks office in Fort Dodge, IA
  
  About Us:
  Do you want to make a difference in your next career as a Workforce Advisor by PROM oting I ndependence and S elf-Sufficiency through E mployment, J ob O pportunities, and B asic S kills (PROMISE JOBS)? PROMISE JOBS is Iowa’s Temporary Assistance for Needy Families Employment & Training program designed to assist cash assistance recipients with becoming self-sufficient through participation in work ready activities.
  
  Position Description:
  As a valued member of our IowaWORKS team, you will help program participants develop an individualized plan outlining activities to reach their goals and reduce their dependence on welfare support systems. Our PROMISE JOBS Workforce Advisors are case managers, who serve customers by providing or connecting them to activities including:
  
  • Assessments
  • Life skills
  • Job search preparation / coaching
  • Career exploration
  • Skills training
  • Employment and community service
  • Apprenticeship opportunities
  • Secondary and post-secondary education
  • Parenting skills
  • Workshops and orientation presentations
  What you bring to us:
  
  • Excellent customer service skills, including demonstrated communication skills, both written and verbal
  • Demonstrate professionalism, develop, and maintain positive working relationships with team members, customers, employers, and community organizations.
  • Interact effectively with a wide variety of individuals from different ethnic, economic, cultural, or educational backgrounds.
  • Ability to build relationships with customers using a coaching, goal-oriented, and person-centered approach.
  • Organize, plan, and prioritize workflow to meet deadlines for multiple tasks and reports.
  • Strong presentation skills to customer groups, to provide information on IowaWORKS programs and services.
  Agency Overview
  Iowa Workforce Development (IWD) is a state agency committed to providing employment services for individual job seekers and to connecting employers to available workers through our IowaWORKS partnership.
  
  IWD continually strives to improve processes and align the organization to provide effective, demand-driven products and services. IWD staff in Des Moines consists of administrative services, disability determination services, information technology, labor market information, unemployment insurance services, vocational rehabilitation services, and workforce services. The agency also maintains a statewide delivery system of IowaWORKS Centers and satellite and expansion offices where both employers and job seeking Iowans can receive workforce assistance.
  
  What we offer YOU:
  IWD is focused on serving Iowans and providing outstanding customer service. Our strength is driven by the skills and talents of our people. IWD offers a rewarding team atmosphere, a flexible working environment, and a great total compensation package for our full-time employees, including:
  
  • Iowa Public Employees’ Retirement System (IPERS)
  • Retirement Investors Club (RIC)
  • Hybrid telework opportunities for eligible classifications
  • Health, Dental and Vision Insurance
  • Vacation Leave
  • Sick Leave
  • Paid Holidays (9 days/year)
  • Flexible Spending Accounts
  • Life Insurance
  • Long-Term Disability Insurance
  Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov.
  
  No applicant for employment with the Iowa Department of Workforce Development can have a current, ongoing overpayment balance with Iowa Workforce Development without a payment plan in place. Select positions will be subject to a criminal background check.Graduation from an accredited four-year college or university;
  OR
  an equivalent combination of education and experience substituting one year of full-time public contact work obtaining, analyzing and evaluating data such as job/claims interviewing, testing, referral and/or placement, sales representative, credit investigation, or related public contact work dealing with job applicants and employers in a variety of supportive clerical and outreach functions for one year of the required education with a maximum substitution of four years;
  OR
  employees with current continuous experience in the state executive branch that includes experience equal to twelve months of full-time work as a Workforce Associate.
  
  For additional information, please click on this link to view the job description. Travel may be required for positions in this class. Employees must arrange transportation to and from assigned work areas.

• About the company

  Iowa (/ˈaɪoʊwə/) is a state in the Midwestern region of the United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west.

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