• Job Description

  Req#: 5103

  Description

  Job Description:

  The Propane Installation Coordinator facilitates the scheduling, planning, and coordination of propane tank installations and related services. This role serves as the main point of contact between customers, technicians, and internal departments to ensure safe, timely, and efficient installations that meet all regulatory and exceptional customer service and satisfaction.

  Responsibilities:

  You will use your Propane expertise to advise potential customers on the best possible products and services for their Needs. The ability to close leads, as well as developing a strong network are keys to success.

  • Follow up and close company generated leads for Site Surveys.
  • Update Customer Profiles
  • Adhere to credit policies for customers and non-customers
  • Update Estimate, design, diagrams and layouts of Propane systems
  • Prepare installation/terms documentation / permits
  • Work with the permit team to facilitate quick turnaround
  • Prepare sales contract, obtain signature, secure down payment and submit to the Manager in a timely manner
  • Resolve problems with customer, if necessary, raised by Manager after contract review
  • Review sold system installation plan with the Installers prior to installation.
  • Keep abreast of technological developments impacting the industry
  • Schedule and coordinate residential and commercial propane tank installations.

  • Serve as the primary liaison between customers, field technicians, and internal departments.
  • Ensure all installations comply with federal, state, and local regulations (e.g., NFPA 58, DOT, OSHA).
  • Prepare and review installation documentation, permits, and inspection forms.
  • Maintain records of installations, including site plans, customer agreements, and compliance documentation.
  • Assist with pre-installation site checks and customer consultations as needed.
  • Track installation progress and communicate status updates to customers and leadership.
  • Troubleshoot scheduling conflicts or technical installation issues.

  Requirements:

  As a Propane Admin Coordinator, you must be professional, pleasant and possesses the ability to function equally well in both a team environment and independently. It is also important that you display excellent verbal and written communication, interpersonal and active listening skills, along with the ability to interact effectively with both customers and coworkers.

  Specific qualifications include:

  • High School Diploma or Equivalent
  • 2 or more years of office experience preferred
  • 1-2 years in a customer-facing role; prior experience in a customer service setting preferred
  • Strong troubleshooting abilities
  • Excellent telephone skills
  • Ability to communicate effectively both orally and in writing
  • Proficient in MS Office Suite, MS Outlook, and Web navigation

  Salary: $21.00-$23.00/hour

  Benefits:

  As a Propane Admin Coordinator, you will be part of an evolving organization that built its reputation on providing our customers with the best possible service. Our employees are, of course, one of the main keys to our continued success and so, we are committed to your professional development. As we continue to grow, you may find opportunities for advancement to roles of greater responsibility with us.

  Your hard work and professional dedication will be rewarded with a competitive compensation and benefits package, including:

  • Medical coverage (F/T staff)
  • Dental coverage (F/T staff)
  • Retirement Savings
  • Plus more!

  Build a rewarding career with an industry leader!

  Apply now!

  We are proud to be an equal opportunity employer, and are committed to a drug and alcohol-free workplace.

• About the company

  Petro Home Services covers everything from heating oil delivery to propane, plumbing, AC installation, generators, natural gas, appliance repair, and more! We are your total comfort services provider, here for you 24/7. With locations from Maine to Vir...

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