• Job Description

  Req#: R-134128

  Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

  We are currently hiring for Property Field Adjusters to join our Field Claims team. This role will be home based and we are looking for field adjusters in Ottawa and Gatineau!

  Come join our team!

  What you’ll do:

  • Completes on site and/or virtual inspections of personal and commercial claims

  • Responsible for capturing the scope of damages and writing repair estimates to settle claims

  • Reconciles and validates vendor estimates to ensure price and scope is appropriate

  • Investigate by meeting with insureds, third parties, witnesses and lawyers in or order to obtain facts and information.

  • Review facts, policy, technical reports, fire marshall reports, case law, and make decisions on coverage, value of the claim and negotiate/settle the claim accordingly

  • Responsible for providing exemplary customer service and keeping related parties informed of the claims status.

  • Responsible for data accuracy, issuance of payments to insureds, vendors and other insurance companies.

  • Assistance during CAT's within Canada.

  • Correspond with third parties, lawyers, insureds, brokers and individuals or companies who have an interest in the claim settlement.

  What you’ll bring:

  • 2+ years experience as a Field adjuster handling Personal Lines and Commercial lines claims

  • Strong background in Property Insurance

  • Preference given to a candidate with the ability to scope damages and prepare an estimate for repairs

  • Good PC skills and adaptable using new technology

  • Valid drivers license

  • Must be willing to travel between Ottawa and Gatineau

  What you’ll get

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

  • Exceptional Career Development opportunities.

  • We’ll support your professional development education.

  • Competitive vacation package with the option to purchase 5 extra days off per year

  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

  • Corporate wellness programs to support our employees’ physical and mental health

  • Hybrid flexible work model

  Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

• About the company

  We’re here to protect our 33 million customers from life’s unexpected twists and turns – freeing them from fear of uncertainty. We are one of only a few insurance companies in the world that can provide customers with life, general and health insurance, and asset management in one place – a composite insurer. And we have a unique competitive advantage. Whether we’re protecting them from everyday risks or helping them to save for the future, we put customers at the heart of all we do – creating a bright and sustainable future for our customers, employees and our communities.

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