Property Fraud Investigator – Salary circa £40,000

We are looking for a Property Fraud Investigator to join our Counter Fraud team. If you are passionate about fraud investigation and have property experience, we would love to hear from you!

A bit about the job:

Your core responsibilities will be to effectively investigate and manage investigations relating to fraudulent property claims. You will be confident in handling complex claims, such as breaches of policy conditions and non-disclosures and investigate whether this is deliberate and/ or reckless, fraudulent and have a clear understanding of the principles and remedies and will competently address concerns with all stakeholders (customers, loss assessors and trades) and understand complex claims.

You will deal with customer demand and investigate and validate residential and commercial claims in line with policy cover. You'll be responsible for conducting investigations into potential cases of buildings and contents fraud using investigative techniques and fraud detection tools to detect and prevent fraudulent activities, participate in developing and implementing of fraud prevention strategies and processes.

Skills and experience we’re looking for:

• Ability to work in a fast-paced environment, multi-tasking, prioritizing responsibilities and delivering quality within agreed time limits

• Team player mentality, with a willingness to learn and help others out

• Embrace and supports change, matched with the ability to share ideas and suggestions to improve our customers’ journey

• Effective communication skills and good interpersonal skills.

• Working knowledge of building pathology

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Salary £40,000 (depending on location, skills, experience, and qualifications)

• Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva’s.

• Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in.

• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

• Brilliantly supportive policies including parental and carer’s leave

• Flexible benefits to suit you, including sustainability options such as cycle to work

• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

• We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here

We interview every disabled applicant who meets the minimum criteria for the job. Once you’ve applied, please send us an email stating that you have a disclosed disability, and we’ll interview you.

We’d love it if you could submit your application online. If you require an alternative method of applying, please send an email to beatrix.rozsa@aviva.com