• Job Description

  Req#: RQ4013432
  Site: Mass General Brigham Medical Group, Inc.

  
  

  Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

  
  

  About Us
  
  The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
  
  At Mass General Brigham Medical Group, we’re leading the future of healthcare by bringing together compassionate care, cutting-edge innovation, and exceptional talent. We are currently seeking a Provider Onboarding Coordinator to play a key role in ensuring a seamless and successful onboarding experience for our physicians and advanced practice providers (APPs).
  
  Why Join Mass General Brigham Medical Group?
  •Be part of a trusted system: MGB is one of the most respected and innovative healthcare networks in the nation.
  
  •Flexibility: Enjoy a remote work environment with support to ensure you’re equipped and productive from day one.
  
  •Impact: Your work directly supports providers as they begin delivering care to patients in Massachusetts, New Hampshire, and Maine.
  
  •Supportive team culture: Collaborate with a mission-driven team dedicated to delivering high-quality care through excellence in operations.

  
  

  Job Summary

  About the Role:
  
  As a Provider Onboarding Coordinator, you’ll serve as the key liaison between newly hired providers and our internal teams. You’ll own the onboarding process from start to finish—ensuring that each new physician or APP is guided, supported, and empowered to start making an impact from day one.
  
  
  What You’ll Do:
  •Serve as the main point of contact for new physicians and APPs throughout their onboarding journey.
  
  •Coordinate and oversee all onboarding activities, from credentialing and licensing to orientation and systems access.
  
  •Partner closely with internal departments such as Human Resources, Medical Staff Services, Central Credentialing Office, and Payor Enrollment to ensure timely and complete onboarding.
  
  •Maintain accurate and up-to-date documentation and onboarding databases.
  
  •Liaise with external stakeholders such as hospitals, malpractice insurers, and state boards to support the onboarding process.
  
  •Solicit and act on feedback from newly onboarded providers to improve and evolve our processes.
  
  •Provide excellent service and support, ensuring new providers feel confident, connected, and ready to deliver outstanding patient care.

  
  

  Qualifications

  • What We’re Looking For:

  • Bachelor’s Degree in a related field (required).
  • 2–3 years of experience in provider onboarding or a similar healthcare administrative role.
  • Strong knowledge of provider credentialing, licensure, and regulatory requirements.
  • Exceptional organizational and multitasking skills with attention to detail.
  • Clear and professional written and verbal communication skills.
  • Tech-savvy with proficiency in Microsoft Office Suite.
  • Ability to work independently and maintain discretion with sensitive information.
  • Passion for process improvement and elevating the onboarding experience.

  
  

  Additional Job Details (if applicable)

  
  

  Remote Type

  Remote

  
  

  Work Location

  123 Main Street

  
  

  Scheduled Weekly Hours

  40

  
  

  Employee Type

  Regular

  
  

  Work Shift

  Day (United States of America)

  
  

  EEO Statement:

  Mass General Brigham Medical Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

  
  

  Mass General Brigham Competency Framework

  At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

• About the company

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