• Job Description

  Req#: a2urqhbrdnzd

  Primary Purpose

  The Corrections Technical Assistant (CTA) is a part-time position responsible for assisting the Corrections Division with inmate communication services, canteen, inmate programs, and all other functions that may be a benefit to the inmate population. This position is responsible for monitoring inmate visits and mail, verifying canteen orders, and assisting the Programs deputy as needed.

  Education and Qualification Requirements

  • High School Diploma or Equivalency
  • Type 25 WPM accurately
  • Valid Florida Driver’s License

  • Basic Knowledge of general office equipment
  • Basic computer skills

  Duties

  • Receive, route, and disperse telephone calls and messages
  • Greet and assist visitors
  • Coordinate and monitor visits
  • Process and approve visitor applications
  • Inspect, sort, and distribute inmate mail to include legal mail
  • Sort and verify inmate canteen orders
  • Retrieve documentation, reports, and files
  • All other duties as assigned

  Job Controls and Complexities

  • Report directly to supervisor
  • Adhere to laws/agency policy/rules/ regulations/SOP/ procedures
  • Maintain confidentiality/security of files and information obtained in the course of employment
  • Maintain continuity and operational efficiency by accurate and timely dissemination of information to Staff and co-workers
  • Adhere to leave, overtime and attendance policies/procedures (i.e. arrive promptly, regular attendance at work, notification to supervisor regarding absence from work due to illness or untimely incidents, etc.)
  • Possess good interpersonal and communication skills

  Contacts

  • General Public
  • SJSO Employees

  Physical Environment

  • Work is primarily in an office environment
  • Normal business hours apply: however hours are subject to vary
  • Stand for long periods
  • Sit for long periods
  • See at normal range or with accommodations
  • Hear at normal level or with accommodations
  • Speak understandably
  • Manual dexterity
  • Ambulate independently
  • Frequently grasp/push/pull/bend/squat/lift/carry items up to 20 lbs or more
  • Occasionally reaches above head/kneel/walk/climb/lift/stoop/stand/lift items up to 50 lbs or more

  Important Information

  Regular attendance is critical to the success of this position and assignment and is required of all Agency personnel.

  The list of tasks, policies and proficiencies for this position, as well as any statements contained within this page are considered essential. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public. This job description in no way states or implies the listed duties are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

  See SJSO Policy for additional information on agency expectations

  EFFECTIVE: 06/21/2022

  History: Updated Job Description

• About the company

  SJSO Provides safety, protection and service to the people of St. Johns County. View important information, find an inmate, submit a report and much more.

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