• Job Description

  Req#: 84539

  The Portland Art Museum (referred to as Museum) invites applications for the position of Public Engagement & Program Assistant. This role will work with the Head of Public Engagement & Programs and the larger Learning and Community Partnerships team to facilitate a range of public programs and learning opportunities for visitors. The position includes preparing spaces for programs; welcoming and assisting lecturers, artists, and community partners with program set-up and implementation; and engaging and guiding visitors in activities and programs. Provide some administrative support including tracking program attendance, surveying, data entry, and general correspondence.

  Essential Duties & Responsibilities

  • Assist PAM staff with the facilitation of various public engagement activities on event days, including large museum lectures, small gallery talks, artist performances, drop-in art making, and demonstrations.
  • Distributing signage, managing ticket check-in, and guiding visitor flow in galleries and event spaces.
  • Assist the Head of Accessibility in ensuring accessibility offerings are available to all program participants.
  • Promote and support positive personal interactions with the public and museum staff across different departments.
  • Perform general administrative duties including support with program correspondence, scheduling appointments online or in person, and maintaining office documents.
  • Assist in ordering and managing program supplies and equipment.
  • Enter and track data in our systems and assist with project tracking.
  • Performs other related duties as assigned.

  
  Supervisory Responsibilities

  • No supervisory responsibility

  
  Institutional Responsibilities

  • Support the Museum’s mission, vision and core values of creativity, connection, equity, learning, accessibility and accountability.
  • Contribute to and support the PAM strategic plan, annual priorities, and institutional initiatives such as diversity, equity, inclusion and access.
  • Contribute to a positive organizational culture based on mutual respect, a spirit of collegiality, cooperation, and openness to many perspectives.
  • Participate in a culture of ongoing learning, collaboration, innovation, creativity, and community engagement.
  • Promote equity and inclusion goals and have a “people first” mindset.

  
  Required Knowledge & Skills

  If you have any questions along the way including wanting to talk about a nontraditional career background, please reach out to HR.

  • Enthusiasm for helping people and for the Museum’s mission and vision
  • Excellent interpersonal and verbal communication skills
  • Comfortable with presenting information and making announcements to large and small groups of people in a public setting
  • Respectful of diverse identities
  • Comfortable with and desire to engage with all visitors
  • Skilled at maintaining organized and accurate records, while managing multiple tasks
  • Skills at managing and prioritizing multiple task simultaneously
  • Computer skills: basic knowledge of Google Suite (e.g. email, calendar, word processing - Google Docs and Google Drive)

  
  Education, Formal & Informal Experience, Training Required, Certification, Etc.

  • At least 1 year of experience working with the public or in customer service

  
  Job Conditions

  • Non-Exempt
  • Schedule/Hours: Maximum 18 hours per week and with occasional weekend and evening hours.
  • Onsite/Not Remote
  • Occasional weekend and evening hours
  • On-call status

  
  Physical Activities

  • Frequently remaining stationary, standing and/or moving about during activities and events
  • Frequently moving between several buildings during events
  • Frequently lift/push/pull up to 30lbs
  • Frequently communicating with staff and visitors
  • This is not a complete representation of all physical requirements

  Benefits

  • This role is non-exempt/hourly and on-call/occasional
  • Budgeted compensation is within pay grade B ($15.95 min - $17.92 mid - $19.91 max), depending on experience
  • Shift differentials, for hourly/non-exempt staff, for hours worked onsite within:
    • Evening hours (6:00 pm-12:00 am) will be paid an additional $1.00 per hour
    • Night hours (12:01 am-6:00 am) will be paid an additional $2.00 per hour
  • Accrued sick time
  • Museum admission & lectures, programs, and gift shop discounts

• About the company

  The Portland Art Museum in Portland, Oregon, United States, was founded in 1892, making it one of the oldest art museums on the West Coast and seventh oldest in the US.

Notice