Four Seasons Hotels and Resorts
Public Relations Manager
5 days agoWhat's your preference?
Job Description
- Req#: REQ10350933
- Develop and lead strategic PR initiatives that highlight the hotel’s positioning, drive media coverage, and support business objectives across rooms, dining, and spa.
- Cultivate strong, ongoing relationships with national, regional, and local media; host press visits, oversee photo/video shoots, and manage all inbound media inquiries.
- Act as the hotel’s voice across earned and owned media, maintaining message consistency while adapting for relevant audiences and platforms.
- Partner closely with marketing in driving social media to align messaging, storytelling, and amplification efforts.
- Track performance and sentiment using tools like Adobe Analytics and Google Analytics; adapt strategies based on data insights.
- Serve as a trusted advisor to hotel leadership, providing strategic counsel on messaging, public perception, issues management, and crisis communication.
- Oversee community relations, local partnerships, CSR efforts, and internal communications that build brand alignment and local advocacy.
- Ensure all online content—including the hotel website, campaign pages, and media libraries—reflects brand tone and current positioning.
Minimum 3 years of experience in public relations, ideally with luxury hospitality, lifestyle, or culinary brands.
Degree in communications, journalism, public relations, or a related field—or equivalent professional experience.
A portfolio of strong media relationships and a track record of securing meaningful coverage.
Exceptional writing, editing, and verbal communication skills.
A highly collaborative mindset and a knack for building cross-functional partnerships.
A proactive, curious, and solution-oriented approach to storytelling.
Familiarity with media monitoring and analytics tools.
Comfort with fast-paced, high-profile environments, including experience managing crisis communications.
Passion for culinary arts, travel, and luxury guest experiences.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:
Modern luxury steeped in Southern Charm. Meet us in Atlanta, and we’ll show you what it means to have fun, Southern-style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street and the sprawling green spaces of Piedmont Park. Enjoy breakfast at Park 75 before heading out to explore the city, or stay in for a healthy dose of self-care in our serene Spa. However you spend the day, make sure to end your night with dinner and drinks at Bar Margot.About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.
We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."
About the location:
Meet us in Atlanta, and we’ll show you what it means to have fun, Southern style. Our vibrant capital city is the living, breathing cultural heart of the American South, where world-renowned chefs, business moguls and celebrities flock for work and play. Our Midtown Hotel puts you just steps from the renowned High Museum of Art, eclectic Peachtree Street, and the lush expanses of Piedmont Park. Indulge in French inspired luxury, where classic French flavors meet modern elegance of our Brasserie Margot, or treat yourself to some relaxation at our tranquil Spa. Come experience the fun and charm of Atlanta!
The Opportunity:
Step into the spotlight at Atlanta’s premier luxury address. Four Seasons Hotel Atlanta is seeking a dynamic and strategic Public Relations Manager to elevate the profile of our iconic Midtown property—including our celebrated new dining destination, Brasserie Margot, the ever-stylish Bar Margot, and our award-winning Spa.In this key role, you'll lead the hotel's earned media strategy while working in concert with our paid and owned media channels to bring our most meaningful stories—and exceptional guest experiences—to life.
About the role
As Public Relations Manager, you’ll craft and execute a comprehensive PR and communications strategy that enhances visibility and reputation for the hotel, its outlets, and its people. You’ll be a strategic thinker, hands-on executor, and natural connector with a deep appreciation for storytelling, media relations, and luxury brand standards.
What you will do
What you bring
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• Discounted rates for Marta and/or ParkingAbout the company
Times change, but our dedication to perfecting the travel experience never will. Our highly personalised 24-hour service, combined with authentic, elegant surroundings of the highest quality, embodies a home away from home for those who know and appreciate the best. As the company has grown from one hotel to 115+ in 45+ countries, our deeply instilled culture, personified by our employees, continues to get stronger. Over 60 years, our people have built an unrivalled depth of reliability, trust and connection with our guests – a connection we will steadfastly uphold, now and always.
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