• Job Description

  Req#: 4426115

  Performs all standard operations of shelving and organizing library materials, assists with patron circulation services.

  Regular hours for this position will be:

  Monday - 5:00pm - 8:00pm

  Wednesday - 4:00pm - 6:00pm

  Alternating Weekends:

  Friday - 4:00pm - 5:30pm

  Saturday - 9:00am - 2:00pm

  Sunday (Sept-May) - 12:00pm - 4:00pm

  ESSENTIAL FUNCTIONS:
  (Order of Essential Functions does not indicate importance of functions.)

  • Sorts and shelves new and returned materials according to library procedure.
  • Locates materials in order to fill hold requests.
  • Assists with shift change procedures.
  • Assists patrons with locating library materials, using the library catalog, and library technology.
  • Assists with all circulation functions including check-in, check-out, placing holds and trace functions, collecting fines, using the patron database, patron registration, and issuing library cards.
  • Completes other duties or assumes other responsibilities as apparent or assigned.

  
  SUCCESS FACTORS:

  • Actively supports all efforts to increase cooperation, communication, and collaboration between and among staff, library patrons and volunteers.
  • Acknowledges and accepts the Library's mission, respects the Library's confidentiality regulations, and maintains the integrity of the Waukee Public Library.
  • Maintains knowledge of current holdings and library resources, both print and electronic.
  • Seeks to improve the effectiveness and efficiency of all library operations with positive and creative approaches to challenges.
  • Demonstrated success in interpersonal and communication skills.
  • Ability to operate standard office equipment, perform required data entry proficiently and use library software and computer systems effectively.
  • Comfortable working in close proximity to all age categories.
  • Demonstrates sound time-management skills by effectively and efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
  • Understand and internalize the importance of seeking resolution to problems and concerns by bringing them to the direct attention of supervisor in a timely manner.
  • Be attentive to the City's and the Library's standards for customer service, accuracy, efficiency and all City and Library policies and procedures.
  • Represents the City professionally and effectively to the community and library patrons.

  QUALIFICATIONS

  • High school diploma or general educational development (GED), or currently in pursuit thereof.
  • Must be 16 years of age or older.
  • Library or related customer service experience preferred.

  PHYSICAL REQUIREMENTS:

  • Required to move or lift up to 25 pounds and occasionally up to 35 pounds.
  • Ability to push and pull up to 50 pounds
  • Constant reaching, handling, dexterity, near sight acuity, and concentration.
  • Frequent climbing, balancing, stooping, kneeling, crawling, depth perception, field of vision and judgement.
  • Ability to effectively communicate orally (in person and over the telephone) and in writing (using electronic and handwritten) in English with other employees, library patrons, and the community.

  WORKING CONDITIONS:

  • Climate-controlled office with hazards typical of that environment, minimal outdoor work is required.
  • Standard work hours include evenings and weekends.

• About the company

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