• Job Description

  Req#: 25REQ0273

  Who we are

  We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet.

  Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all.

  Follow the links below to learn more about our work.

  www.frontiersin.org/about/annual-reports

  www.youtube.com/watch?v=87ejFfnQzko

  What we can offer you

  At Frontiers our working model for new roles is hybrid, offering flexibility to work from home while staying connected through our office hubs in key locations. This approach reflects our commitment to productivity, trust, and a collaborative team culture.

  We provide a range of benefits across our global locations, including but not limited to:

  • 4 additional wellbeing days in addition to existing annual leave allowance

  • Access to learning platforms and dedicated learning & development time

  • A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan

  • Employees can dedicate three days each year to volunteer

  • Additional benefits depending on your location (e.g. pension plan and private medical care)

  The role

  • The Production Manager will be responsible for the individual success of each P roduction Specialist in their Expert team and support them with meeting their targets set for their area and journals

  • The Production Manager will serve as a strategic, expert publishing leader, working closely with the Journal Managers to create an outstanding experience for customers

  Key Responsibilities

  • Responsible for collaboration and ongoing improvements with typesetting partners

  • Responsible for leading and sponsoring department projects

  • Responsible for suggesting process optimi s ation and driving continuous improvement, as well as ensuring alignment to our policies and priorities among specialists

  • Hiring and leading the onboard training of their specialists

  • Training and guiding their team of Production Specialists on using the Expert Playbook

  • Serving as the escalation point when expert execution challenges arise

  • Escalating resource issues to their Portfolio Manager

  • Communicating with typesetters regarding continuous improvement and journal performance

  • Continuous work on Production and Typesetting guidelines to ensure optimal and streamline results

  • Responsible for journal publication success – publication speed, quality of final production and publication volume.

  • Responsible for the individual Specialist success in their expert team by setting targets based on mutually agreed improvements over average historical performance

  • Collaborating with the Journal Manager to develop an annually revised Journal Strategic Plan and an annually revised Section Journal Strategic Plan for each field and section journal

  • Collaborate with Publishing Managers in Research Integrity and Peer Review to optimize the production workflows

  • Support projects aiming for customer satisfaction increase (NPS and CSAT)

  Requirements / Knowledge

  Business expertise :

  • Ability to manage all phases of the production process (copyediting, formatting, proofing, validating online PDF and XML/HTML formats)

  • Knowledge of the Open Access publishing landscape

  Technical skills :

  • Ability to track and maintain data pertaining to key production metrics and targets

  • Proficient in Salesforce functionality

  • Proficient in Tableau reporting and functionality

  Additional skills :

  • People management skills

  • Project management skills

  • Delegation skills

  Abilities / Competencies / Soft Skills :

  • Excellent communication skills in written and spoken English

  • Time management skills

  • A positive and productive approach when facing challenges

  • Sound and mature judgement; decisive and tactful when working with multiple stakeholders, internally and externally

  • Comfortable working independently, highly organized with a good track record of meeting deadlines

  Experience & Education :

  • Established experience working in scientific publishing, ideally within production.

  • Ability to quickly and accurately manage large volumes of information and to take timely corrective actions to resolve bottlenecks.

  • Previous line management experience would be an advantage.

  • Experience in mark-up languages (Adobe Acrobat, Illustrator, Dreamweaver, Photoshop and InDesign) would be an advantage.

  Apply now

  Please click the 'apply' button on this page and submit your application in English.

  
  Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at careers@frontiersin.org for any additional support.
  

  Equal opportunity statement

  
  Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.

• About the company

  Frontiers Media SA is a publisher of peer-reviewed open access scientific journals currently active in science, technology, and medicine.

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