Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Profile Summary:

Makes independent, creative contributions to testing IT business solutions for fulfillment of user requirements and deployment readiness, employing quality standards and controls throughout the change life cycle. Responsible for developing, implementing, maintaining, and enhancing test plans, test scripts, and test methodologies that ensure comprehensive testing of all assigned software systems to ensure compliance with system and risk/compliance specifications. Manages software defect tracking and resolution.

Profile Description:

• Evaluates and tests software programs and software development life cycle procedures. Writes, revises, and validates quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently.
• Develops testing plans/scripts which include conditions, expected results and test data based on knowledge of testing standards and conforming to establishment guidelines.
• Demonstrates thorough knowledge in performing moderate to complex testing procedures.
• Evaluates requirements and functional/technical designs to identify and analyze potential risks early in the development cycle and validate functionality according to business requirements.
• Test plan execution, defect management and metric analysis.
• Uses Quality Center to develop test plans/scripts based on business requirements and technical specifications. Use automated testing tools to enhance the efficiency and effectiveness of the testing environment.
• Provides documentation, diagrams, flow charts and any other materials needed to determine and show programs will perform according to user request and conform to guidelines. Analysts will provide metrics and other presentations as needed.
• Document and disseminate test results using statistics for basis of conclusion
• Supports the Voya DevOps platform tools/process and procedures to ensure adherence to quality processes and procedures during the code migration and execution process.
• Recommends improvements or corrections to developers, Business Systems Analyst and QA management.
• Continues to maintain current QA/Test industry standard knowledge to properly manage or follow QA processes.
• Adheres to and supports all organizational and IT policies and procedures regarding software development and project management.

Knowledge & Experience:

• Two to five years of Quality Assurance and Testing experience, including writing detailed test cases, test plans and strategies.
• Prior experience with web, client server and/or mainframe applications.
• SDLC
• Testing and Quality Standards knowledge – architecture, infrastructure, security DevOps
• Technology, Quality and Risk compliance
• Testing & Quality Industry Standards knowledge
• Change Management - code migrations to QA and ServiceNow tickets
• Project Management
• Financial Management/Work effort estimates
• Knowledge of end-to-end testing/regression testing of all AM/AE application and infrastructure changes (that impact the BU) and documents results
• Testing - developing test plans, test scripts, implementing test plans, test scripts, maintaining test plans, test scripts, test methodologies
• Software risk and compliance knowledge
• Business requirement knowledge & Functional requirement knowledge
• Release Management Process
• Design/Tech Specification knowledge
• Defect management, Performance management and analysis
• Quality Assurance IT Automation tools - Business user & Admin
• Application knowledge: Web, Client server, Mainframe & Quality specific tool knowledge/application
• Supplier management
• Work independently in a leadership capacity
• Communication & Problem solving skills
• Business relationship management & Collaboration - business partners
• Business Acumen among LOBs (past, current, future goals, strategies and plans)

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.