• Job Description

  Req#: A0552-25-0000?language=en&page=909&sort=publicationDateDesc

  Job summary

  Are you an enthusiastic, qualified Dispenser (NVQ Level 2 or equivalent), who would like to join our busy but friendly practice.

  Priory Medical Practice are looking to recruit the right candidate to join our Dispensary Team.

  You will provide direct Dispensary services and work as part of our dispensing team. This will support the whole practice in the delivery of first-class primary healthcare services to the practice patient population.

  Main duties of the job

  The general purpose of the post, includes, but is not limited to-

  To provide first point of contact for the Dispensary and the Practice.

  To work as part of the Dispensary Team to provide Dispensary cover for holidays and sickness within the team.

  To offer general assistance to the practice team and project a positive and friendly image to patients and other visitors.

  To be a key point of contact for enquiries from patients, external organisations, third parties etc.

  Working alongside our other Dispensers, you will be required to carry out all dispensing roles including the assembly, checking & labelling of medication and issue of dispensed items.

  You will be dealing with members of the public, so excellent communication skills would be required.

  About us

  We are a friendly, rural Practice situated in a beautiful village.

  We are a very busy Practice and the health and well-being of our patients is our main priority.

  We achieve high QoF and CQC success, with a focus on patient centred care and providing our family doctor service to our whole community.

  There is a lot of expertise and knowledge within our Clinical team which consists of GPs, GP Trainees, Paramedic Practitioner, First Contact Physiotherapist, Practice Nurses, Care Coordinators and GP Assistant.

  We have a caring and helpful Reception team and an efficient Administration team. These all work alongside our Dispensary team which provides excellent patient services at all times.

  Details

  Date posted

  21 May 2025

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working

  Reference number

  A0552-25-0000

  Job locations

  48 The Glebe

  Clapham

  Bedford

  MK41 6GA

  
  

  Job description

  Job responsibilities

  We are looking for an experienced Dispenser who is friendly and enthusiastic. Experience of working in a patient facing role in either Primary Care or the NHS is vital and the successful candidate will also be confident, have excellent organisational skills, be able to self-manage and be IT proficient. A proactive and positive approach will be essential to the success of the post as will be considerable flexibility and resourcefulness. Please note this role entails continual patient contact on a face-to-face basis, it is a busy but rewarding post and will need a patient, calm and welcoming person who is happy to support all our patients and community with their Dispensing and Health needs.

  Job description

  Job responsibilities

  We are looking for an experienced Dispenser who is friendly and enthusiastic. Experience of working in a patient facing role in either Primary Care or the NHS is vital and the successful candidate will also be confident, have excellent organisational skills, be able to self-manage and be IT proficient. A proactive and positive approach will be essential to the success of the post as will be considerable flexibility and resourcefulness. Please note this role entails continual patient contact on a face-to-face basis, it is a busy but rewarding post and will need a patient, calm and welcoming person who is happy to support all our patients and community with their Dispensing and Health needs.

  Person Specification

  Experience

  Essential

  • Experience of working in a health care setting
  • Experience of working with members of the public

  Desirable

  • Experience of working in a GP Practice
  • The stamina, patience and good sense of humour to succeed in working in a very supportive but very busy GP Surgery environment
  • The ability to work well under pressure as part of a rewarding but highly demanding role
  • Experience in patient facing first contact role
  • Willingness and drive to develop this new post, in partnership with the practice team including gaining experience and knowledge suitable to the post
  • Problem solving, proactive approach to the role
  • Significantly flexible, team working approach
  • Good organisational skills
  • Kind and patient approach with patients, colleagues and visitors
  • Experience of dealing with the public and patients and to handle difficult and challenging situations in calm, measured professional manner
  • Able to demonstrate enthusiasm to developing skills
  • An understanding, acceptance, and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work as part of an integrated multi-skilled team
  • Ability to convey information in a clear, concise and warm manner, both written and verbally being pleasant and articulate
  • Able to work under pressure
  • Able to work both quickly and accurately
  • Able to work in a changing environment
  • Able to undertake varied numerical and recording tasks accurately
  • Ability to make decisions relating to non-routine enquiries and issues

  Qualifications

  Essential

  • GCSE grade C or above in English and Mathematics
  • NVQ Level 2 (or equivalent) in Pharmacy / Dispensary Services

  Desirable

  • Experience of SystmOne
  • Strong IT skills

  Skills and Personal Qualities

  Essential

  • Excellent communication and interpersonal skills
  • Ability to work as a team member and also autonomously
  • Motivated, flexible and able to work under pressure
  • Effective time management

  Person Specification

  Experience

  Essential

  • Experience of working in a health care setting
  • Experience of working with members of the public

  Desirable

  • Experience of working in a GP Practice
  • The stamina, patience and good sense of humour to succeed in working in a very supportive but very busy GP Surgery environment
  • The ability to work well under pressure as part of a rewarding but highly demanding role
  • Experience in patient facing first contact role
  • Willingness and drive to develop this new post, in partnership with the practice team including gaining experience and knowledge suitable to the post
  • Problem solving, proactive approach to the role
  • Significantly flexible, team working approach
  • Good organisational skills
  • Kind and patient approach with patients, colleagues and visitors
  • Experience of dealing with the public and patients and to handle difficult and challenging situations in calm, measured professional manner
  • Able to demonstrate enthusiasm to developing skills
  • An understanding, acceptance, and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work as part of an integrated multi-skilled team
  • Ability to convey information in a clear, concise and warm manner, both written and verbally being pleasant and articulate
  • Able to work under pressure
  • Able to work both quickly and accurately
  • Able to work in a changing environment
  • Able to undertake varied numerical and recording tasks accurately
  • Ability to make decisions relating to non-routine enquiries and issues

  Qualifications

  Essential

  • GCSE grade C or above in English and Mathematics
  • NVQ Level 2 (or equivalent) in Pharmacy / Dispensary Services

  Desirable

  • Experience of SystmOne
  • Strong IT skills

  Skills and Personal Qualities

  Essential

  • Excellent communication and interpersonal skills
  • Ability to work as a team member and also autonomously
  • Motivated, flexible and able to work under pressure
  • Effective time management

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Priory Medical Practice

  Address

  48 The Glebe

  Clapham

  Bedford

  MK41 6GA

  
  

  Employer's website

  https://www.priorymedicalpractice.co.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Priory Medical Practice

  Address

  48 The Glebe

  Clapham

  Bedford

  MK41 6GA

  
  

  Employer's website

  https://www.priorymedicalpractice.co.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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