• Job Description

  Req#: QUALI002768

  The Quality and Compliance Consultant plays a crucial role in supporting the Senior Quality and Compliance Consultant in the implementation and management of quality improvement and compliance initiatives within the healthcare organization. This position will be assigned to one of two regional areas: Northern Region (Northwest and Northeast) and Southern Region (Southeast and Allen County) who will work closely with clinical teams, department leadership, and other stakeholders. This position will identify areas for improvement, ensure adherence to healthcare regulations, and promote a culture of continuous quality enhancement. The role requires strong attention to detail, an understanding of healthcare regulations, and the ability to collaborate effectively across teams to drive quality outcomes and regulatory compliance.

  *Must be located in Indiana*

  Duties/Responsibilities:

  Below are the primary duties and essential functions of an employee in this position. While not all tasks may be performed by every employee in this role, all employees are expected to perform related tasks as needed. These essential functions must be performed with or without reasonable accommodation.

  • Conduct regular proactive audits across clinical and operational areas within the assigned region (Northern or Southern), ensuring compliance with healthcare regulations, organizational policies, and industry standards.
  • Monitor adherence to healthcare regulations, including HIPAA, CMS, and other applicable local, state, and federal requirements for assigned regions. Identify areas of non-compliance and work collaboratively with department leadership to implement corrective actions. Assist in preparing for and supporting the organization during state DMHA audits, regulatory surveys, and certification processes (e.g., The Joint Commission, CMS, HRSA site visit).
  • Support the Senior Quality and Compliance Consultant in the development, execution, and follow-up of corrective action plans for compliance gaps or quality improvement opportunities identified during audits, surveys, or routine monitoring.
  • Collaborate closely with clinical teams, department leadership, and other stakeholders to identify quality and compliance issues and promote a culture of continuous improvement.
  • Collect, analyze, and report data on key quality metrics, patient outcomes, regulatory compliance, and privacy incidents.
  • Follow up on survey findings and ensure that corrective actions are addressed in a timely manner within assigned regions.
  • Assist in the development and delivery of training materials and educational sessions on compliance, privacy, and quality improvement initiatives.
  • Promote awareness of regulations and compliance standards among staff within assigned regions.
  • Maintain comprehensive records of audit findings, corrective action plans, and performance improvement efforts.
  • Prepare and present periodic reports to senior leadership and other stakeholders on the status of quality and compliance activities within the assigned regions.
  • Other duties as assigned.

  Required Skills/Abilities:

  • Demonstrates commitment to and practices in line with Bowen Health’s core values of respect, integrity, mission and stewardship.
  • Ability to generate reports, identify trends, and implement processes that increase and improve regional quality and compliance with a dedicated focus to improving patient care.
  • Exceptional customer service and communication skills.
  • Excellent computer skills, including Word and Excel in a Microsoft Windows environment.
  • Able to exhibit a high level of critical thinking and professionalism.
  • Ability to thrive in a fast paced and results driven environment.
  • Ability to build strong relationships with outpatient office leaders, fostering trust and commitment to organizational goals for quality, privacy and compliance.

  Required Qualifications:

  • Education: Bachelor’s degree in business, nursing, public health or other health related discipline required.
  • Experience: Minimum of 2 years in a healthcare quality setting.
  • Certificate or Professional License: Prefer certification in a healthcare quality related discipline, i.e. CPHQ, RHIA, RHIT, RN, LPN, CCP, etc.
  • Valid driver’s license and active auto insurance coverage.
  • Satisfactory results from criminal and driving record background checks
  • Must be a minimum 21 years of age.

  As a State-Of-the-Art Healthcare Organization and a Federal Contractor Agency – we require all individuals who join Team Bowen to receive a flu shot and TB test to further protect our staff and the patients we serve. There are options for exemption applications, but approval is not always guaranteed.

  Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:

  Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees.

  Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.

  Qualifications

  Education

  Required

  BA

  BS

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Bowen Center provides an integrated approach to healthcare for your mental and physical health along with addiction recovery treatment. Our mission is to strengthen our communities and to improve the health and well-being of those we are privi...

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