• Job Description

  Req#: 503774873

  YMCA International Services is a unique center of the YMCA of Greater Houston that delivers client-centered programs to refugees, immigrants and other vulnerable populations to advance their economic independence, social integration and civic participation. The Y helps newcomers restore hope, build stability, create opportunity and change futures. The Quality Assurance Auditor is responsible for working alongside the other Auditors, ensuring that the program is in line with the funder's requirements, and ensuring that all Social Adjustment Services staff understand basic compliance guidelines.

  Essential Duties and Responsibilities

  • Create and maintain a quality assurance program for SAS to ensure program files are up to date with funder requirements
  • Ensures funder required file documentation is complete and accurate for all department files
  • Works with staff to ensure requirements are adhered to; provides training where needed
  • Responsible for tracking, correcting and reporting of identified compliance questions, issues, audits and monitoring through the use of a developed program
  • Ensures all funder reported findings are corrected and responded to timely
  • Accountable for findings during funder audit/monitoring
  • Assist program director in monitoring the performance of the department when it comes to funder audit and monitoring
  • Prepare and submit monthly reporting for the department
  • Perform quality assurance calls to clients
  • Report suspicious and inappropriate behaviors and policy violations
  • Follow mandated abuse and incident reporting requirements
  • Meet timelines and deadlines related to supporting systems and employee compliance. Example includes but is not limited to Kronos Workforce Ready to review and submit own time sheet.
  • Other duties as assigned including rotating schedule for food pantry and airport pickup.

  • Strong verbal and written communication skills.
  • Ability to handle and maintain confidential information.
  • Ability to establish and maintain effective working relationships with others.
  • Prefer knowledge of/and previous experience with diverse populations.

  Full Time Employee Benefits:

  • • Highly competitive compensation
    • Generous and flexible PTO
    • Health, dental, and vision insurance
    • Long term disability, basic life insurance and other voluntary benefits
    • 403(B) retirement plan
    • Free YMCA membership
    • Bachelor's degree or associates degree with 2 years of equivalent experience.

  The YMCA is an Equal Opportunity Employer Females/ Minorities/ Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status

• About the company

  http://www.ymcahouston.org http://www.ymcaoperationbackpack.org http://blog.ymcahouston.org

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