State of Arizona
QUALITY ASSURANCE COORDINATOR (PROGRAM EVALUATION SPECIALIST)
This job is now closed
Job Description
- Req#: 525349
ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY
Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.QUALITY ASSURANCE COORDINATOR
(PROGRAM EVALUATION SPECIALIST)
Job Location: Address:
Arizona State Prison Complex (ASPC) – Douglas
6911 North BDI Blvd.
Douglas, AZ 85608
https://corrections.az.gov/Posting Details: Salary: $70,200.00
Grade: 23
Closing Date: 04/10/2024
Job Summary: The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is looking for an experienced Medical Liaison with a keen eye for detail to analyze and synthesize information to monitor healthcare delivery at our prison complex. Under the supervision of the Program Evaluation Administrator, this position ensures the contracted vendor provides appropriate, timely, and professional care to inmates at the assigned state facilities and/or contract private prisons. Apply now!
Job Duties: - Observes vendor and operational processes that pertain to inmate healthcare at various prison complexes, including medication administration
- Maintenance of medication areas
- Medical Records Processes, visualization of quality control logs maintained by the vendor
- Visualization of intake and sending areas, and visualization of Medical, Dental, and Mental Health lines
- Observation and visualization of health care-related activities shall occur outside of any assigned office space
- Analyzes and synthesizes information to ensure appropriate process suggestions for inmate care
- Conducts root cause analysis to implement improved processes and reports issues of concern to the supervisory chain of command immediately
- Reviews medical records for appropriateness and timeliness of both on-site and off-site care
- Tracks and provides monthly reports regarding care to specific inmates as assigned
- Provides a daily update regarding inmate health care including, but not limited to, sentinel events, infection control issues, backlogs, missed lines, and unique circumstances
- Develops and maintains spreadsheets to track inmate healthcare access
- Reports known contractual staffing vacancies
- Attends meetings and training as required
- Conducts and revises equipment inventory as necessary
- Completes special projects and assignments within time frames
- Utilizes knowledge and skills to determine appropriate inpatient or general population placement of inmates
- Collaborates with healthcare vendors, ADCRR providers, and operations to ensure appropriate bed management of inpatient and special housing units
- Travels on State business
- Performs other duties appropriate to the assignment
Knowledge, Skills & Abilities (KSAs): Knowledge of:
- Principles of correctional healthcare delivery model as recommended or mandated by the U.S. Constitution, Arizona Revised Statutes, National Commission on Correctional Health Care, American Correctional Association, American Nurses Association, and Arizona Department of Corrections, Rehabilitation & Reentry
- Correctional health staffing models, facility-specific tracking mechanisms, and corrective action plan experience
- Pharmacological delivery processes
- Quality assurance and performance improvement
- Inpatient capacity management
Skill in:
- Evaluation of healthcare quality
- Identification of evidence-based practice and investigation
- Organizational and time management
- Written and verbal communication
- Analysis and synthesis of information
- Organizing data and providing appropriate clinical suggestions
- Personal computers and various software programs (i.e., Microsoft Office and Google Suite)
Ability to:
- Evaluate the effectiveness and appropriateness of healthcare services
- Conduct research and compose responses to issues/concerns
- Compose correspondence and reports
- Maintain effective working relationships with internal and external entities
- Multi-task, make sound decisions and meet deadlines
- Work in a secured prison environment
- Travel
Selective Preference(s): Pre-Employment Requirements: Employment is contingent on the selected applicant passing a background investigation.
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) R2-10-207.11).All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits: We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy programLearn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement: Positions in this classification participate in the Arizona State Retirement System (ASRS).
Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.
Contact Us: The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by calling (602) 255-2430. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.
About the company
Arizona is on a mission to become the #1 state in the nation in which to live, work, play, get an education, and retire. Arizona state government plays a vital role in making this happen, and in order to maximize our potential the State of Arizona must operate in way that demonstrates a business-like approach. We are looking for enthusiastic and talented people to join the team.