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Job Description
- Req#: 52
Employer Industry: Virtual Services for Non-Profit Clients
Why consider this job opportunity:
- Salary up to $(amount)
- Opportunity for career advancement and growth within the organization
- Flexible remote work arrangement
- Supportive and collaborative work environment
- Chance to make a positive impact on non-profit client operations
What to Expect (Job Responsibilities):
- Ensure quality assurance processes and standards are consistently met across all projects
- Collaborate with team members to identify areas for improvement in service delivery
- Conduct audits and assessments to evaluate compliance with established protocols
- Provide constructive feedback and training to staff to enhance performance
- Prepare reports on quality metrics and present findings to management
What is Required (Qualifications):
- Proven experience in quality assurance or a related field
- Strong attention to detail and analytical skills
- Excellent verbal and written communication abilities
- Proficiency with quality assurance software and tools
- Ability to work independently and manage multiple projects simultaneously
How to Stand Out (Preferred Qualifications):
- Experience working with non-profit organizations
- Familiarity with remote work environments and tools
- Certification in quality assurance or process improvement methodologies
#QualityAssurance #RemoteWork #NonProfitSupport #CareerGrowth #CollaborativeEnvironment
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ACD is a full-service contact center that handles customer interactions for companies that outsource all or part of their volume. Our two-pronged approach pairs leading SaaS technology and a distributed workforce of 1,000+ at-home agents across the Uni...
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