• Job Description

  Req#: H9100-25-0520?language=en&page=947&sort=publicationDateDesc

  Job summary

  An exciting opportunity has arisen at Glangwili General Hospital for a highly motivated and enthusiastic individual to join the Quality Improvement and Service Transformation Team (QIST) within Hywel Dda University Health Board. The post holder will work within a supportive, well-established team and will lead on key improvement projects that will support patients, staff and services across the health board.

  The successful applicant will have experience in leading improvement and change projects and must be able to engage, influence and inspire people to embed quality improvement into their daily work. The role requires excellent communication, interpersonal and organisational skills, and the ability to work well as part of team. The post holder will be expected to promote and contribute to the wider Quality Improvement agenda within the health board to enable the delivery of agreed service and strategic objectives.

  The Quality Improvement and Service Transformation Team actively encourage and support continuous professional development and training will be offered as part of the role.

  Main duties of the job

  The post holder is responsible for the development and delivery of Quality Improvement and Service Transformation projects with the aim of promoting and enhancing high quality care, embedding a culture of continuous improvement, improved performance and financial stability, and across the organisation.

  The over-riding purpose of the role is to support the provision of the highest quality patient care through personal actions and continuous improvement.

  The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

  About us

  Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private and third sector colleagues, including our volunteers, through:

  Four main hospitals: Bronglais General in Aberystwyth, Glangwili General in Carmarthen, Prince Philip in Llanelli and Withybush General in Haverfordwest.

  Five community hospitals: Amman Valley Hospital and Llandovery Hospital in Carmarthenshire, Tregaron Hospital in Ceredigion and Tenby and South Pembrokeshire Hospital Health and Social Care Resource Centre in Pembrokeshire.

  Two integrated care centres (Aberaeron and Cardigan, Ceredigion).

  Community facilities, including:

  48 General Practices (GP surgeries), 49 Dental Practices, 98 Community Pharmacies (chemists), 44 General Ophthalmic Practices (including eye health and low vision services), 38 sites providing mental health and learning disability services, care within your own homes

  Highly specialised and tertiary services commissioned by the Welsh Health Specialised Services Committee, a joint committee representing seven health boards across Wales.

  Details

  Date posted

  25 April 2025

  Pay scheme

  Agenda for change

  Band

  Band 7

  Salary

  £46,840 to £53,602 a year per annum

  Contract

  Permanent

  Working pattern

  Full-time

  Reference number

  100-AC055-0225-A

  Job locations

  Glangwili General Hospital

  Dolgwili Road

  Carmarthen

  SA31 2AF

  
  

  Job description

  Job responsibilities

  The post-holder will support the Quality Improvement and Service Transformation Team on the development and delivery of key projects aligned to the Health Boards Quality and Strategic Objectives.

  You will be able to find a full job description and person specification attached within the supporting documents.

  The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

  The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

  Interviews will be held on 17/03/2025.

  Job description

  Job responsibilities

  The post-holder will support the Quality Improvement and Service Transformation Team on the development and delivery of key projects aligned to the Health Boards Quality and Strategic Objectives.

  You will be able to find a full job description and person specification attached within the supporting documents.

  The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

  The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

  Interviews will be held on 17/03/2025.

  Person Specification

  Qualifications and Knowledge

  Essential

  • Related MSc degree or equivalent specialist experience
  • Evidence of continuing professional development to Master's Level
  • Silver IQT/CIP or equivalent improvement methodology qualification
  • Knowledge of current NHS performance and service improvement initiatives and targets
  • Knowledge of data analysis
  • Understanding of model for improvement, process redesign and change management
  • Working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel, Powerpoint

  Desirable

  • Professional registration
  • Knowledge of project management methodologies
  • Practical/ working knowledge of advanced improvement projects such as Continuous improvement practitioner
  • Advanced data analysis
  • Training qualification

  Experience

  Essential

  • Experience of working in a multidisciplinary team.
  • Previous management experience
  • Experience of managing change
  • Experience of successfully leading an effective team
  • Experience of teaching / training / coaching / facilitation
  • Experience of ensuring active patient/ customer participation in improvement initiatives

  Desirable

  • Previous experience of working in a project environment
  • Experience in leading and managing improvement initiatives/ projects and delivering identified benefits

  Language Skills

  Desirable

  • Welsh speaker ( Level 1 )

  Person Specification

  Qualifications and Knowledge

  Essential

  • Related MSc degree or equivalent specialist experience
  • Evidence of continuing professional development to Master's Level
  • Silver IQT/CIP or equivalent improvement methodology qualification
  • Knowledge of current NHS performance and service improvement initiatives and targets
  • Knowledge of data analysis
  • Understanding of model for improvement, process redesign and change management
  • Working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel, Powerpoint

  Desirable

  • Professional registration
  • Knowledge of project management methodologies
  • Practical/ working knowledge of advanced improvement projects such as Continuous improvement practitioner
  • Advanced data analysis
  • Training qualification

  Experience

  Essential

  • Experience of working in a multidisciplinary team.
  • Previous management experience
  • Experience of managing change
  • Experience of successfully leading an effective team
  • Experience of teaching / training / coaching / facilitation
  • Experience of ensuring active patient/ customer participation in improvement initiatives

  Desirable

  • Previous experience of working in a project environment
  • Experience in leading and managing improvement initiatives/ projects and delivering identified benefits

  Language Skills

  Desirable

  • Welsh speaker ( Level 1 )

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  Hywel Dda University Health Board

  Address

  Glangwili General Hospital

  Dolgwili Road

  Carmarthen

  SA31 2AF

  
  

  Employer's website

  https://hduhb.nhs.wales/ (Opens in a new tab)

  Employer details

  Employer name

  Hywel Dda University Health Board

  Address

  Glangwili General Hospital

  Dolgwili Road

  Carmarthen

  SA31 2AF

  
  

  Employer's website

  https://hduhb.nhs.wales/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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