• Job Description

  Req#: 11268

  Salary Range: $60,778.00 (Min.) - $75,950.00 (Mid.) - $91,166.00 (Max.)

  Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members in five health plans, we make sure our members get the right care at the right place at the right time.
  
  Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.
  

  Job Summary

  
  The Quality Improvement (QI) Specialist I is responsible for providing project management support to the department's project managers, who may be responsible for department projects and processes. This position analytically identifies resources needed for each project and will work to define roles and responsibilities for these resources and to develop report cards and status updates on project deliverables and project issues. This position will develop reporting sufficient to allow each project team to rapidly assess the current state of their project in relation to timelines and deliverables. This position will work with QI staff to facilitate the updating of relevant policies and procedures. This position will work with different operating units to ensure subject matter experts are available to the project teams when necessary.

  Duties

  
  Coordinates with various stakeholders within the department and organization to support project activities.

  
  
  Disseminates work plans/project documents, including procedures, proposals, progress reports and presentations. Serves as liaison between the work group and the Business unit.

  Processes member/provider materials through appropriate channels to ensure compliance.

  Facilitates timely review and payment of invoices (with allocation of costs to the appropriate department(s).

  
  
  Prepares agendas for meetings, documents key decisions and collaborates with team members to develop project collateral.

  Prepares and maintains project documentation.

  Perform other duties as assigned.

  Duties Continued

  Education Required

  Associate's Degree

  In lieu of degree, equivalent education and/or experience may be considered.

  Education Preferred

  Experience

  Required:
  At least 0-2 years relevant health care experience.

  Skills

  Required:
  Demonstrated ability to problem-solve and troubleshoot all project issues in a timely manner.

  Excellent interpersonal skills to work alongside other project employees to meet all client specifications and requirements.

  Excellent verbal, written communication and presentation skills.

  Proficient in Microsoft Office and project management software tools.

  Licenses/Certifications Required

  Licenses/Certifications Preferred

  Required Training

  Physical Requirements

  Light

  Additional Information

  Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

  L.A. Care offers a wide range of benefits including

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Retirement Plans
  • Medical, Dental and Vision
  • Wellness Program
  • Volunteer Time Off (VTO)

• About the company

  The Local Initiative Health Authority for Los Angeles County, doing business as LA Care Health Plan, is an independent, local public agency based in Los Angeles, California, that began operations as a licensed health plan in 1997.

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