Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today. At New Balance, We Got Now.

JOB MISSION:

The Quality Lab Technician will be responsible for providing analytical testing on a variety of materials, components, and compounds. You will work with cross-functional teams to ensure that you are aligned to New Balance’s Quality standards and properly representing the customer, from a quality perspective. In this role, you will accurately complete testing as requested by the NB Innovation, Development, and Production Teams in a timely manner. You will input and maintain quality data for better reporting and easier decision making. You will help to define correct test procedures for specific materials, periodic evaluation of tests, standards, and test procedures within the lab to provide appropriate testing.

MAJOR ACCOUNTABILITIES:
• Coordinate efforts with footwear and apparel development to ensure the accuracy and timeliness of all material testing.
• Provide testing support in qualifying new or alternative materials. Conduct validation testing to ensure that materials meet specifications. Inspect and test required incoming materials using appropriate techniques and equipment.
• Consult with Lab Supervisor to conduct analysis and interpret test results to ensure quality and performance criteria are met.
• Assist with development of new testing standards and methods. Ensure all testing procedures are executed properly.
• Complete all required digital documentation needed to support testing procedures, including logs, records, and reports. Maintain historical samples of physical testing.
• Ensure proper calibration and maintenance is performed on a regular schedule for all lab equipment, machinery, and instrumentation.
• Maintain an inventory of materials and supplies necessary for proper execution of tests.
• Ensure that lab cleanliness and safety standards are maintained.

REQUIREMENTS FOR SUCCESS:
• A strong working knowledge of materials specifications and use.
• Experience with test equipment and calibration techniques is a plus.
• Excellent written and verbal communication skills
• Technical skills including: Strong math and analytical skills.
• Ability to manage multiple projects and maintain required timelines.
• Computer skills required (MS Office and Excel).

Regular Associate Benefits

Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks – opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs – that encourage our associates to grow personally as they develop professionally. You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword – it’s part of our culture.

Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.

Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American office locations. To continue our focus on hybrid work we have introduced “Work from Anywhere” (WFA) for four weeks per calendar year. This model will help us enhance our culture while continuing to maintain elements of flexibility.

Equal Opportunity Employer

New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.