NHS
Quality Manager
This job is now closed
Job Description
- Req#: D9475-ICB-472?language=en&page=31&sort=publicationDateDesc
- Awareness of the Patient Safety Incident Reporting Framework PSIRF
- Educated to Masters level or ability to operate at this level with equivalent managerial experience
- Have a relevant clinical qualification e.g., nurse, physiotherapist etc. and current registration with the appropriate body e.g., NMC
- Well organised, autonomous, and methodical in processes and planning with the ability to lean thinking methodologies
- Ability to develop plans to implement new ways of working that may be required, e.g., change in national policy or strategy
- Excellent communication, oral and written, numeracy and literacy skills including ability to write detailed papers and present to a range of audiences
- Evidence of ability to work to tight and challenging deadlines, managing complex and multiple pieces of work
- Ability to understand and use hard and soft intelligence & information in a constructive and challenging manner, demonstrating a commitment to an evidence-based approach
- Ability to cope with rapid and sustained change
- Able to build and sustain relationships, actively involving stakeholders where appropriate
- Credible, trustworthy, and able to inspire confidence in others
- Experience of using Quality Improvement methodologies, tools, and techniques to bring about sustained change in process and pathways
- Experience of quality/ clinical governance functions within a healthcare or similar environment
- Experience of making recommendations to decision makers on quality improvement tools and techniques and the results of reviews
- Significant knowledge and experience of clinical quality, commissioning of health across a range of specialities
- Awareness of the Patient Safety Incident Reporting Framework PSIRF
- Educated to Masters level or ability to operate at this level with equivalent managerial experience
- Have a relevant clinical qualification e.g., nurse, physiotherapist etc. and current registration with the appropriate body e.g., NMC
- Well organised, autonomous, and methodical in processes and planning with the ability to lean thinking methodologies
- Ability to develop plans to implement new ways of working that may be required, e.g., change in national policy or strategy
- Excellent communication, oral and written, numeracy and literacy skills including ability to write detailed papers and present to a range of audiences
- Evidence of ability to work to tight and challenging deadlines, managing complex and multiple pieces of work
- Ability to understand and use hard and soft intelligence & information in a constructive and challenging manner, demonstrating a commitment to an evidence-based approach
- Ability to cope with rapid and sustained change
- Able to build and sustain relationships, actively involving stakeholders where appropriate
- Credible, trustworthy, and able to inspire confidence in others
- Experience of using Quality Improvement methodologies, tools, and techniques to bring about sustained change in process and pathways
- Experience of quality/ clinical governance functions within a healthcare or similar environment
- Experience of making recommendations to decision makers on quality improvement tools and techniques and the results of reviews
- Significant knowledge and experience of clinical quality, commissioning of health across a range of specialities
Job summary
Are you looking for an opportunity to use your skills and expertise and gain experience in a quality and patient safety focussed role?
There is an exciting opportunity in Kirklees for a friendly and enthusiastic colleague to join the West Yorkshire ICB as a Quality Manager. This post is a great opportunity for someone with a passion for improving quality and experience of care for people through partnership working.
The postholder will support and enable delivery of the ICBs statutory functions related to quality and patient safety and provide quality-related expertise to the Wakefield and Kirklees Place and wider NHS West Yorkshire ICB. We would welcome applications from people with a thorough understanding of quality assurance processes and the National Patient Safety Strategy, and experience of leading Quality Improvement to improve outcomes for people.
The postholder will have excellent interpersonal skills and the ability to operate as an effective team player building positive and productive relationships with system partner organisations. You will need to be able to prioritise and proactively manage your own workload.
The role will contribute to the ICBs commitment to demonstrating continuous improvement in patient outcomes and experience, and a reduction in unwarranted system and service variation.
If you think you have the right experience and skills as detailed in the job description, contact Siobhan Dorotiak siobhan.dorotiak@nhs.net.
Main duties of the job
Provide quality expertise to the local system, working to ensure quality planning, assurance and improvement systems and process are implemented and managed, whilst contributing to the development of new, integrated ways of working at Place and system. The post holder will be expected to contribute to work across the West Yorkshire geography.
Enable the delivery of the statutory functions of patient safety and quality improvement through the commissioning of high-quality services for the local population. The post holder will incorporate National Quality Board guidance into their work.
Promote a culture that ensures all functions within the ICB and the wider system strive for and demonstrate continuous improvement in patient outcomes and experience of care, learning from insights to provide safer care.
Establish and develop links and networks with colleagues within relevant sectors and work with provider partners to triangulate information to gain assurance in relation to clinical quality, experience of care, clinical effectiveness and patient safety. This includes contributing to local Place and West Yorkshire ICB governance reporting processes.
Work autonomously with system partners and ICB colleagues and support the strategic management of Place priority programmes including quality assurance and supporting the use of effective systems for responding to experience of care feedback.
About us
NHS West Yorkshire ICB is responsible for improving population health and reducing inequalities to meet the diverse health needs of its population and is part of the West Yorkshire Health and Care Partnership which includes organisations, local councils, health and care providers and voluntary, community and social enterprise organisations.
We are passionate about creating an inclusive workplace that promotes and values diversity; we see this as a strength and part of our founding mission, values and behaviours. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers patient outcomes.
We are committed to creating the best place to work, where your contribution is valued, your wellbeing is supported and all our colleagues can reach their full potential. We welcome and encourage applications from all areas of the community, who meet the criteria for the role, regardless of their protected characteristics.
We operate a Carer friendly working environment that is supportive and inclusive. We actively encourage Carers to self-identify themselves and are offered a working Carer passport.
As a Mindful Employer we are positive and enabling towards all employees and job applicants with a mental health condition.
We are a Disability Confident Employer and commit to shortlisting suitable applicants who meet the essential criteria for an interview.Please inform us of any adjustments you may require.
Date posted
16 May 2024
Pay scheme
Agenda for change
Band
Band 7
Salary
£43,742 to £50,056 a year
Contract
Permanent
Working pattern
Full-time
Reference number
D9475-ICB-472
Job locations
2nd Floor, Norwich Union House, Market Street
Huddersfield
HD1 2LR
Job description
Job responsibilities
This post is being advertised as a full-time post, however we would consider applicants wishing to work part-time (up to 30 hours per week) or as a job share arrangement.
This post forms part of our Quality team for the West Yorkshire Integrated Care Board (WYICB) . The post holder will support the quality assurance of services commissioned under the NHS Standard Contract i.e., all NHS Funded Care Providers (NHS / Private).
This role will be responsible for providing quality expertise to the local system within a defined portfolio such as childrens and maternity, mental health or planned care; working to ensure quality planning, assurance and improvement systems and processes are implemented and managed, whilst contributing to the development of new, integrated ways of working at place and/or ICS level.
We are proud to be part of the West Yorkshire Health and Care Partnership. As an employee of the NHS West Yorkshire Integrated Care Board, you will also be expected to contribute to work across the West Yorkshire geography.
Main Duties and Responsibilities
The post holder will enable the delivery of the statutory function of patient safety and continuous quality improvement through the commissioning of high-quality services for the local population.
The Quality Manager is responsible for promoting a culture that ensures all functions within the ICB and wider system strive for and demonstrate continuous improvement.
Fundamental to this role is demonstrating continuous improvement in patient outcomes and patient experience, and a reduction in unwarranted system and service variation, through developing and embedding systems and infrastructure to support new ways of system wide working through the strategy and planning, transformation, and change.
This role will provide;
Specialist advice, guidance and support in quality improvement and current systems and processes of quality assurance to programme and pathway teams, exhibiting a high degree of matrix working to ensure the best outcomes for the population.
Leadership of key workstreams in the defined portfolio
Horizon scanning of improvement initiatives and evidence base relating to quality and safety, ensuring it is embedded in the design and delivery of care.
Facilitation of the required integrated responses to quality concerns and surveillance, engaging all relevant partners to ensure improved outcomes.
Management and guidance in the development of the quality improvement specialist resource to ensure organisational and national priorities are met.
Job responsibilities
This post is being advertised as a full-time post, however we would consider applicants wishing to work part-time (up to 30 hours per week) or as a job share arrangement.
This post forms part of our Quality team for the West Yorkshire Integrated Care Board (WYICB) . The post holder will support the quality assurance of services commissioned under the NHS Standard Contract i.e., all NHS Funded Care Providers (NHS / Private).
This role will be responsible for providing quality expertise to the local system within a defined portfolio such as childrens and maternity, mental health or planned care; working to ensure quality planning, assurance and improvement systems and processes are implemented and managed, whilst contributing to the development of new, integrated ways of working at place and/or ICS level.
We are proud to be part of the West Yorkshire Health and Care Partnership. As an employee of the NHS West Yorkshire Integrated Care Board, you will also be expected to contribute to work across the West Yorkshire geography.
Main Duties and Responsibilities
The post holder will enable the delivery of the statutory function of patient safety and continuous quality improvement through the commissioning of high-quality services for the local population.
The Quality Manager is responsible for promoting a culture that ensures all functions within the ICB and wider system strive for and demonstrate continuous improvement.
Fundamental to this role is demonstrating continuous improvement in patient outcomes and patient experience, and a reduction in unwarranted system and service variation, through developing and embedding systems and infrastructure to support new ways of system wide working through the strategy and planning, transformation, and change.
This role will provide;
Specialist advice, guidance and support in quality improvement and current systems and processes of quality assurance to programme and pathway teams, exhibiting a high degree of matrix working to ensure the best outcomes for the population.
Leadership of key workstreams in the defined portfolio
Horizon scanning of improvement initiatives and evidence base relating to quality and safety, ensuring it is embedded in the design and delivery of care.
Facilitation of the required integrated responses to quality concerns and surveillance, engaging all relevant partners to ensure improved outcomes.
Management and guidance in the development of the quality improvement specialist resource to ensure organisational and national priorities are met.
Person Specification
Additional Requirements
Essential
Qualifications
Essential
Desirable
Skills & behaviours
Essential
Experience
Essential
Additional Requirements
Essential
Qualifications
Essential
Desirable
Skills & behaviours
Essential
Experience
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NHS West Yorkshire Integrated Care Board
Address
2nd Floor, Norwich Union House, Market Street
Huddersfield
HD1 2LR
Employer's website
http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)
Employer details
Employer name
NHS West Yorkshire Integrated Care Board
Address
2nd Floor, Norwich Union House, Market Street
Huddersfield
HD1 2LR
Employer's website
http://www.westyorkshire.icb.nhs.uk (Opens in a new tab)
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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