Pfizer
Quality Operations Manager, Operational Excellence
This job is now closed
Job Description
- Req#: 4894059
- Manage and coach a team of Continuous Improvement (CI) specialists on OpEx /Six Sigma principles.
- Support the overall process to Identify/develop, measure and monitor metrics which are leading indicators of performance for QO/EHS center functions and at site to ensure performance is sustained
- Operate as a Subject Matter Expert (SME) of the Pfizer Production System principles. Responsible for training, coaching, and building team capabilities towards qualification of the area and certification of the department holistically.
- Manage Site Quality Operation Metrics for T3 and T4.
- Partner with QO Operating units to address their largest sources of loss by utilizing operational excellence tools and methodologies (lean, six sigma, innovation etc.) to solve critical business challenges aligned with QO performance goals.
- Leverage Quality Intelligence information and data analytics to challenge conventions, Champion Bold Thinking to improve QO performance.
- Support the vision of every colleague, every day, improving their work processes through IMEx and other related OpEx programs for the QO organization.
- Performs data analysis and complete health checks/maturity assessments of the Pfizer Production System in partnership with Site OpEx team.
- The successful candidate must work effectively with the OpEx team, other site teams and above site teams. The successful candidate will have demonstrated excellent behaviors and built an inclusive, team-oriented environment with the department, and the network.
- Must have a High School Diploma (or Equivalent) and 10 years of relevant experience
- OR an Associate's degree with eight years of experience;
- OR a Bachelor’s degree with at least five years of experience;
- OR a Master’s degree with more than three years of experience;
- OR a Ph.D. with 0+ years of experience.
- Experience in a technical role in the pharmaceutical manufacturing industry.
- Proficiency in process improvement methodologies, project management and digital applications.
- Previous people leadership experience preferred and experience leading the development and technical growth of colleagues to support business transformation.
- Strong knowledge of quality and manufacturing operations
- Proven ability to lead organizational change.
- Strong analytical and strategic skills with experiencing solving complex and unique problems
- Well-developed interpersonal skills with ability to collaborate across PGS functions and work effectively across all levels of the organization.
- Strong proficiency in Integrated Manufacturing Excellence (IMEx) or other lean manufacturing approaches
- Experience in managing projects that require critical thinking, collaborative approaches; innovation; strong analytical skills; ability to understand business issues and processes
- Experience in leading/influencing internal and external stakeholders
- Experience in managing projects that require critical thinking, collaborative approaches; innovation; strong analytical skills; ability to understand business issues and processes
- Possesses a collaborative spirit, strong project/program management skills, including change leadership.
- Strong analytical skills to assess information, draw conclusions and recommend improvements
- Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop, and coach others, oversee, and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
- Installs process excellence supports for program governance, project reviews, communications, training, certifications and rewards.
- Demonstrated OpEx experience is preferred
- Six Sigma Black Belt or Six Sigma Green Belt certification is preferred
- Knowledge of cGMP (current Good Manufacturing Practices), and manufacturing procedures and standards
- Travel occasional.
- Flexible work hours to support 24/7 operations
- Relocation support available
Why Patients Need You
At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.
What You Will Achieve
The mission for the Quality Operations Operational Excellence (OpEx) team is to ‘Inspire a best-in-class culture of continuous improvement that empowers colleagues and enables processes to function efficiently and effectively’. This position is expected to support the delivery of that mission for the Rocky Mount Quality Operations (QO) organization.
The Quality Operations Manager, OpEx will be assisting with building capability through Lean Six Sigma. This manager will partner with the Site OpEx team in supporting the deployment and maturity of Pfizer Production System (IMEx) within the Quality Operating units to resolve critical business needs.
The Operational Excellence Manager will report to the Quality Business Ops & CI Lead and will network with SMEs to drive a strategic Continuous Improvement Culture for the QO Team.How You Will Achieve It
Qualifications
Must-Have
Nice-to-Have
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
Other information:
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
Continuous Imprv and Proj MgmtEEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
About the company
At Pfizer we know that great things happen anywhere people come together with one shared goal. And the greatest rewards are sometimes where you least expect them. The future of medicine is happening at Pfizer.
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