• Job Description

  Req#: R-81670

  Unilever is currently hiring for a Quality Specialist!

  ABOUT UNILEVER

  With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance.

  At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

  At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

  FUNCTION INTRODUCTION

  Go to market Quality Assurance team (GtM QA) is responsible for the quality of the products in the market. The team ensures Quality Management System (QMS) compliance is in place in the local country business and supports the stakeholders by providing technical quality support in innovation execution, quality risk management and quality improvement. Beside of business partnering in cross functional teams locally and in wider European Business Unit Quality Teams, GtM QA is also in close contact with local authorities trough annual audits and issue management.

  Decision making directly impacts consumer safety and quality of Unilever products in the marketplace, impacting Unilever reputation and brand equity. GTM QA specialist is a key role in mitigation and management of Unilever Corporate Operational Risk (Design and production of products that meet our environmental, consumer safety and quality standards).

  Nordic GtM QA team consist of a team lead and 2 GtM QA specialists with defined category responsibilities, but available for cross category support when needed. The vacant position is dedicated for supporting mainly Ice Cream, Personal Care and Beauty and Wellbeing categories.

  JOB PURPOSE

  Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. QUALITY is certainly something for you if…

  • You’re interested in great products
  • You have a passion for consumers
  • You see stakeholder management as some of your key skills
  • You want to learn more about product safety
  • You have a continuous improvement mindset

  WHAT WILL YOUR MAIN RESPONSIBILITIES BE

  • Supports Unilever Quality strategy, governance and goals through European and Local specific projects and targets
  • Supports that process changes and specifications meet local regulatory requirements and product quality needs
  • Ensures local Distribution Centers (DC) are remaining compliant to Unilever requirements by supporting Local Logistics with annual quality verification process and participating or leading re-pack audits in local DC’s
  • Supports with continuous improvement in logistics quality
  • Launch performance quality monitoring of new / modified products
  • Attendance and active support of project post launch reviews
  • Facilitation of and/or link into project risk assessments with project teams (both Supply Chain driven and Business driven projects) including local innovation management
  • Management of consumer and customer complaints (communication, actions and monitoring)
  • Targeted analysis of quality data and preparation of KPI based performance reports
  • Participation or lead of local quality projects and roll-out [run trainings if needed]
  • Identification and transfer of "Best Practices" into the business
  • Support of production transfers to/from other sites
  • Issue and crisis management (case dependent - from lead to assistance)
  • Support of wider Quality community (other local market in Europe, central Quality, Factory Quality) in case of urgent activities and crisis situations.

  WHAT YOU NEED TO SUCCEED

  Experiences & Qualifications

  • Preferably, University degree in general sciences or technical discipline (preferred: Biology, Chemistry, Engineering, Food Science or Microbiology degree)
  • Minimum 3 years FMCG (fast moving consumer goods) business experience in Quality, R&D or Manufacturing
  • Proven and recognized achievements in risk and change management
  • Depth of experience within Ice Cream and/or Food/Beauty/Personal Care/Home care
  • Auditor experience is strongly preferred
  • Fluent in English and in one of the Nordic languages
  • Able to work organized and structured even when put under pressure

  Skills

  • Analytical ability
  • Good communicator
  • Auditing skills
  • Digital Native
  • Team commitment
  • Influencing others
  • Bias for action
  • Ability to learn

  Leadership

  • You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  • As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

  • Critical SOL (Standards of Leadership) Behaviors
    • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
    • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
    • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
    • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
    • AGILITY: Explores the world around them, continually learning and developing their skills.

  Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

  ARE YOU INTERESTED?

  Please apply via this portal as e-mail applications will not be processed latest 18th of February.

  We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment journey. Should you require additional information or reasonable adjustments to allow you to present your best self during this process, please contact Nordic Talent Team at ta.nordic@unilever.com

  Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bring ing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

• About the company

  Unilever plc is a British multinational consumer goods company headquartered in London, England. Unilever's products are available in around 190 countries.

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