Creating Life Better Here starts with you. At San Juan Regional Medical Center, we're more than a healthcare provider—we're a values-driven organization dedicated to delivering exceptional care. As a team member, you help fulfill our mission to make life better here for our community.

***This is a HYBRID position
The Medical Scribe is an integral part of the patient care team; works to facilitate patient flow and to ensure an accurate and complete medical record for each patient.

Required Behaviors:

• As you go about fulfilling this mission, your work habits and work relationships should embody SJRMC's values. These values are our culture, our identity as an organization: Sacred Trust, Personal Reverence, Thoughtful Anticipation, Team Accountability and Creative Vitality ask more of us than merely completing some list of tasks. Our values ask for a deeper level of commitment, and what is asked of us we freely give because we believe in our mission.

Required Qualifications:

• High school diploma or GED

• Successful completion of one of the following: 1) Completion of Medical Assistant Training Program (with attainment of MA certification within 8 months of hire) OR three (3) years of experience as a Medical Assistant (with attainment of MA certification with 8 months of hire), 2) EMT basic or Intermediate (with current license)

• Customer Service Representative in Specialty/Procedural clinic setting, with at least three 3 years of experience

• Medical Terminology

• Computer proficiency and ability to quickly learn new applications

• Organizational skills and focus; on tracking patient care and improving patient flow

• BLS Certification (must be obtained within 6 months of hire)

Preferred Qualifications:

• Prior experience in related clinical setting

• Excellent typing skills (over 200 characters per minute)

• Superior organizational skills

• Professional demeanor

Duties and Responsibilities:

• Establishes strong working relationship with provider; while facilitating excellent patient care and improved workflow

• Accompany physician into patient exam room; in order to transcribe a history, physical exam, and document accurately (the physician encounter with the patient and others present). This documentation supports both medical necessity (of the level of service billed) and key components (CMS E/M guidelines).

• Maintain a professional appearance and conduct at all times

• Consistently exceeds customer service expectations and communicates effectively

• Limits interaction in exam room to: introduction, asking, and recording of information

• Strong data entry and accuracy in recording; the physician encounter

• Builds productive interpersonal relationships; in every encounter and demonstrates teamwork

• Actively participates in the department

• Completes physician encounter documentation; by the end of each business day (for physician review and signature)

• Each employee is responsible for implementing SJRMC’s Service Standards into their daily work:

Safety, Courtesy, Effectiveness, and Stewardship

• Other duties as assigned

Physical Demands and Environmental Work Conditions:

•• Accepts the risk of exposure to job-related illness and injury; which may cause long-term health problems

•• Must be able to see (with corrective eyewea

•• Must be able to hear clearly (with assistance)

•• Must be able to see and differentiate colors (accurately)

•• Must be able to sit and walk frequently (or for long periods of time)

•• Must be able to stand, bend, squat, climb, kneel, and twist (routinely)

•• Constant use of the computer and keyboard

•• Must be able to lift greater than 50 pounds and push 0-300 pounds (frequently)

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Special Demands:

•• Sets limits when dealing with angry hostile or sometimes verbally or physically abusive patients and families; in an attempt to ensure a safe and respectful environment that will support the delivery of care

•• Effectively copes and strives for balance; when caring for acutely ill patients and families

San Juan Regional Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.