NHS
Radiology Booking Admin/IEP Coordinator
This job is now closed
Job Description
- Req#: C9394-24-0597?language=en&page=375&sort=publicationDateDesc
- Good general standard of education to GCSE 'O' Level (Grade A-C) including English and Mathematics or equivalent Level 2 qualification(s)
- Educated to diploma level or equivalent level combination of NVQ 3 education, short courses and experience
- Previous administration/secretarial experience and a comprehensive experience of working in the NHS or other healthcare sector.
- Experience of working with the general public in a customer or patient-facing role.
- Staff Supervision - day to day supervision.
- Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
- Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating and persuasive skills
- Understanding of patient pathways and medical terminology in own area of work
- Self-motivated
- Able to motivate others and promote team working
- Management qualification or equivalent experience
- Experience of dealing with confrontational and emotional enquiries
- Experience of organising meetings and events including speakers.
- Project management experience
- Desire to develop with the needs of the service
- Experience of taking, producing and distributive formal minutes
- Good general standard of education to GCSE 'O' Level (Grade A-C) including English and Mathematics or equivalent Level 2 qualification(s)
- Educated to diploma level or equivalent level combination of NVQ 3 education, short courses and experience
- Previous administration/secretarial experience and a comprehensive experience of working in the NHS or other healthcare sector.
- Experience of working with the general public in a customer or patient-facing role.
- Staff Supervision - day to day supervision.
- Experience of inputting to databases, spreadsheets and/or other IT Systems and business applications used in the office environment
- Excellent communication skills both verbally and in writing with the ability to communicate at all levels and across a variety of agencies with negotiating and persuasive skills
- Understanding of patient pathways and medical terminology in own area of work
- Self-motivated
- Able to motivate others and promote team working
- Management qualification or equivalent experience
- Experience of dealing with confrontational and emotional enquiries
- Experience of organising meetings and events including speakers.
- Project management experience
- Desire to develop with the needs of the service
- Experience of taking, producing and distributive formal minutes
Job summary
The post holder will be part of an Administrative team whose responsibilities are to support the clinical services within the radiology department in managing the daily demand and to effectively prioritise incoming referrals into urgent and non-urgent.
The post holder will act as the Senior Admin doe the booking team and provide support to the PACs Team across both hospital site (The Hillingdon Hospital & Mount Vernon Hospital) for patient relations within the department.
Please note that the advert may close early due to the amount of application we receive.
Main duties of the job
To be responsible for all Special appointments including ensuring lists are changed or cancelled in the event of Radiologist leave.
To liaise with third party healthcare provide "Healthshare" in regards to the outsourced patients report and update cases when required and provide an effective, efficient appointment service to the department and the Trust.
About us
The Hillingdon Hospitals NHS Foundation Trust is the only acute Hospital in the London Borough of Hillingdon and offers a wide range of services including accident and emergency, inpatient care, day surgery, outpatient clinics and maternity services. The Trust's services at Mount Vernon Hospital include routine day surgery, delivered at a modern treatment centre, a minor injuries unit and outpatient clinics.
The safety and well-being of our patients and of our staff is paramount and we are making urgent improvements to address this - particularly in infection prevention and control. We are making progress and going forward by working in partnership with local GPs, charities,community services, academic partners, our local authority, neighbouring hospitals and the wider North West London Integrated care system, and ensuring that we listen and work in partnership with our local population. We are absolutely focused on ensuring that our hospitalsprovide high quality, safe and compassionate care, while drive forward the building of the new Hillingdon Hospital.
We have over 3,500 members of staff that are proud to care for nearly half a million people, with a vision to be an outstanding provider of healthcare through leading health and academic partnerships, transforming services, to provide the best care where needed.
Date posted
18 September 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£27,129 to £28,649 a year per annum (incl. of HCAA)
Contract
Permanent
Working pattern
Full-time
Reference number
394-MVCS-6599827VV
Job locations
The Hillingdon Hospital
Pield Heath Road
Uxbridge
UB8 3WS
Job descriptionJob description
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Job responsibilities
Please refer to the attached Job Description and Person Specification for a full list of role requirements and main responsibilities.
Person SpecificationPerson Specification
Person specificiation
Essential
Desirable
Person specificiation
Essential
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
The Hillingdon Hospital NHS Foundation Trust
Address
The Hillingdon Hospital
Pield Heath Road
Uxbridge
UB8 3WS
Employer's website
Employer details
Employer name
The Hillingdon Hospital NHS Foundation Trust
Address
The Hillingdon Hospital
Pield Heath Road
Uxbridge
UB8 3WS
Employer's website
About the company
National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.
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