Hackensack Meridian Health
Radiology Intake Representative
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Job Description
- Req#: 166575
- Effectively and efficiently performs the scheduling process for all imaging studies. Schedules Radiologist's consultations and prepares patient files for Radiologists review. Correlates patient data and provides files to radiologists for scheduled exams. Pre-registering and registering all scheduled studies for the various departments covered. Screens radiology orders and reviews patient histories to expedite scheduled procedures. Gathers and prepares patient information related to procedures including prescription, lab work, medication, allergies, consents and patient histories in preparation for scheduled procedures. Reviews patient insurance requirements and documentation to ensure reimbursement. Performs insurance verification on all Outpatient services, and determines the patient's out of pocket responsibility. Prepares and obtains authorization for procedures/studies for Interventional Radiology, PET CT, CatScan, Ultrasound, Nuclear Medicine, Biopsies as well as speciality authorizations, such as CT Lung Screenings, CT HeartFlow FFRs, Theranostic Treatments, and any other needed authorizations. Set up peer to peer and/or handle appeals when authorizations are denied. Prepare and execute FMLA/disability paperwork for patients going out on disability post procedure. Effectively manage an off-site HOPD facility for cardiovascular and pulmonary function testing, handling all aspects of patient care including, scheduling, authorization, and registration.
- Respond to phone inquiries in an appropriate and timely manner. Communicates with physician offices, nursing units, radiologists, technical staff, and ordering physicians to facilitate scheduling and/or completion of exams. Responds to inquiries from imaging modalities related to scheduling and patient files. Set up transportation through StatCall for patients that require transportation to and from their procedure/study. Work with the Infusion Room to set up all hydrations for all CT patients that require hydration for their study. Perform post procedure follow up calls and/or set up follow up appointments with patients.
- Upload prior studies into PACS that were performed at other facilities for Radiologist comparisons. Knowledge in multiple computer systems: Epic, Google and/or Microsoft Office Suite, and Power scribe. Locate studies in the archive. Monitors dictation system, PACS, and Epic for any outstanding exams requiring interpretation. Make daily reminder calls to scheduled patients and give them any additional instructions as needed.
- Checks workspace inventory and replenish supplies as needed. Notify supervisor if inventory supplies need replenishment. Performs other duties as assigned by department, manager, and/or Director when needed. Participate in orientation and training of new employees. Participates and completes required E-Learning modules as assigned.
- Print reports, films and/or CD/DVDs based on Outpatient, Emergency Department and Inpatient requests. Validate information on reports, films, and CD/DVDs being released to patients are correct. Appropriately log release requests and fill in release forms with all required information. Validate that information is being released to the appropriate person. Ensures final reports, films, CD/DVDs are mailed to appropriate physicians and/or patients in a timely manner.
- Works with PACS Administrators and assists in coordinating daily clerical work schedules (i.e. assignments, lunches, breaks, and coverage in all areas). Keeps others informed of pending issues. Provide coverage and support for his/her team to maintain service level agreements.
- Monitors report audit and expedites completion and faxing of final report. Takes actions required to complete reports on pending log. Fax reports to referring physicians offices as requested. Effectively performs all necessary processes to obtain pre-authorization for procedures. Keeps offices aware of any on-going problems.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Ability to enter data into information system via keyboard.
- Light typing skills.
- Related experience in a hospital setting.
Overview
Our team members are the heart of what makes us better.
At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.
Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.
The Radiology Intake Representative is responsible for the flow of Radiology patient data from appointment scheduling, authorization, and registration, to final report. This includes review of physician orders, diagnosis and reimbursement requirements through patient and physician contracts. Responsibilities include the accurate collection of patient information and medical history for scheduling preparation of medical records and completion of final reports for Radiology exams using multiple computer systems.
We are looking for a Radiolgy Intake Representative for our new Hackensack Meridian Imaging - facility!
**Main responsibilities are scheduling and registration**Epic experience is a plus**Preferably someone with experience is scheduling , registration in either imaging or a physician's office
Responsibilities
A day in the life of a Radiology Intake Representative at Hackensack Meridian Health includes:
Qualifications
Education, Knowledge, Skills and Abilities Required:
Education, Knowledge, Skills and Abilities Preferred:
If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!
Starting Minimum Rate
Starting at $22.77 HourlyJob Posting Disclosure
HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to: Labor Market Data: Compensation is benchmarked against market data to ensure competitiveness. Experience: Years of relevant work experience. Education and Certifications: Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills: Demonstrated proficiency in relevant skills and competencies. Geographic Location: Cost of living and market rates for the specific location. Internal Equity: Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding: Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits.About the company
Hackensack Meridian Health is a leading not-for-profit health care organization that is the most comprehensive and truly integrated health care network in New Jersey, offering a complete range of medical services, innovative research and life-enhancing care. The health care network comprises 13 hospitals, including two academic medical centers, two children’s hospitals and nine community hospitals, physician practices, more than 120 ambulatory care centers, surgery centers, home health services, long-term care and assisted living communities, ambulance services, lifesaving air medical transportation, fitness and wellness centers, rehabilitation centers, and urgent care and after-hours centers.
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