• Job Description

  Req#: 175011
  Position Summary The Radiology Imaging Support Specialist isresponsible for accessing, managing, distributing, and inputting radiology images, orders, and data for all our customers and maintains customer service in radiology waiting areas. Responsibilities Essential Functions • Utilizes all Corporate Radiology computer systems effectively and accurately. • Receives outpatients to the Imaging Department, ensures the validity of prescriptions, inputs HIS system orders, and assures comfort during the wait time. • Imports and exportsimages as needed according toOH guidelines. • Opens, reads, and burnsimagesto a CD for patient or physician release. • Performs data integrity and validation of transferred/copied imagesto ensure no data loss has occurred. • Learns and maintains proficiency in all existing and new image and data retrieval and distribution medians such as HIS, PACS, CR and Image Workstations. • Maintainsthorough knowledge of policies, system problemresolution techniques, and system downtime processes. • Understands departments and hospital systems and operations, how they correlate and interface to other services and systems provided by OH and other facilities, and the impact on our customers. • Communicates effectively, openly, and encourages conflictresolution within the team. • Demonstrates a positive attitude, professional appearance, and demeanor, and communicates effectively with the customer to meet and exceed customer satisfaction. • UnderstandsHIPAA regulations and appliesthese concepts as they relate to the exchange of confidential information. • Assumesthe role of a team leader as necessary to ensure continuous workflow and team cohesiveness. • May be required to participate in training sessions and/or workshopsrelated to technology changes and/or newinnovations. May be responsible for training others on these advancements. • AdherestoOrlando Health’smission statement and strategic imperatives. • Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements. Qualifications Education/Training High school graduate or equivalent. Licensure/Certification None. Experience Two (2) years of clerical or customer service experience.
  Education/Training High school graduate or equivalent. Licensure/Certification None. Experience Two (2) years of clerical or customer service experience.
  Essential Functions • Utilizes all Corporate Radiology computer systems effectively and accurately. • Receives outpatients to the Imaging Department, ensures the validity of prescriptions, inputs HIS system orders, and assures comfort during the wait time. • Imports and exportsimages as needed according toOH guidelines. • Opens, reads, and burnsimagesto a CD for patient or physician release. • Performs data integrity and validation of transferred/copied imagesto ensure no data loss has occurred. • Learns and maintains proficiency in all existing and new image and data retrieval and distribution medians such as HIS, PACS, CR and Image Workstations. • Maintainsthorough knowledge of policies, system problemresolution techniques, and system downtime processes. • Understands departments and hospital systems and operations, how they correlate and interface to other services and systems provided by OH and other facilities, and the impact on our customers. • Communicates effectively, openly, and encourages conflictresolution within the team. • Demonstrates a positive attitude, professional appearance, and demeanor, and communicates effectively with the customer to meet and exceed customer satisfaction. • UnderstandsHIPAA regulations and appliesthese concepts as they relate to the exchange of confidential information. • Assumesthe role of a team leader as necessary to ensure continuous workflow and team cohesiveness. • May be required to participate in training sessions and/or workshopsrelated to technology changes and/or newinnovations. May be responsible for training others on these advancements. • AdherestoOrlando Health’smission statement and strategic imperatives. • Maintainsreasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures, department guidelines and education requirements.

• About the company

  Orlando Health is a not-for-profit healthcare organization headquartered in Orlando, Florida.

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