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Job Description
- Req#: 12749
- Understand railcar operations in order to identify potential issues and navigate customer service issues through to resolution
- Utilize a cloud-based railcar tracking system to monitor, identify problems, and provide updates to stakeholders
- Communicate with railroads to troubleshoot issues and delayed railcars (includes phone/email communication and logging issues)
- Ensure railcars are travelling along the correct route and going to the correct destination, and on time
- Understand bill of lading, way billing, and railroad terminology
- Exemplify a continuous improvement mindset
- Communicate and present information to internal and external stakeholders
- Bachelor's degree specializing in Business Administration, Supply Chain, Transportation, Logistics or equivalent work experience
- 2 or more years experience in Rail Logistics (rail management/marketing, or rail procurement) or logistics coordination required
- System savvy (prior ERP experience or Rail TMS experience highly preferred)
- Strong organizational skills and attention to detail
- Proficient with Microsoft Office Suite
- Ability to work in a fast-paced and dynamic environment
- Excellent communication and problem solving abilities
RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Coordinator. The Railcar Coordinator is responsible for proactively monitoring loaded railcars from the point of release at the origin to final placement at destination, as well as the empty return. This role is responsible to ensure exceptions are identified, escalated and handled, while informing business partners of any variations to planned trips.
Key Responsibilities:
Qualifications:
About the company
TrinityRail is a leading North American provider of railcar services and products providing a single source for comprehensive rail transportation solutions.