• Job Description

  Req#: 2957862

  The mission of the International Institute of New England (IINE) is to create opportunities for refugees and immigrants to succeed through resettlement, education, career advancement and pathways to citizenship. One of the oldest and largest human services organizations for New Americans in the region, IINE serves more than 4,000 people each year in Boston and Lowell, Massachusetts, and Manchester, New Hampshire. Our programs include case management, youth and family services, English for Speakers of Other Languages (ESOL), employment and skills training, and immigration legal services.

  
  A dynamic, forward-looking, smart, and rapidly growing non-profit organization, we seek well-qualified, mission-driven and solutions-focused candidates who are experts in their respective fields. Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans.

  Overview

  The RCA Administrator supports the Programs team in refugee resettlement and post-resettlement case management and employment programing by performing critical data entry and record keeping functions for the Refugee Cash Assistance (RCA) program. The position will be responsible for data entry, data tracking, and file up-keeping. The objective of the program is to assist refugee and asylee clients in accessing RCA benefits.

  
  This position is contingent upon funding with an anticipated end date of September 30, 2024.

  Position Title: RCA Administrator

  • Department: Community Services
  • Reports to: Program Administrative Assistant
  • Supervises: N/A
  • Status: Full-time; Non-Exempt
  • Job Location: Lowell, MA
  • Position Format: On-site
  • Pay Rate: $22/hour

  Benefits:
  Full-time employees will be eligible for all benefits including PTO time, sick days and twelve paid holidays. You may participate in all benefit programs that IINE establishes and makes available to eligible employees, under (and subject to all provisions of) the plan documents that govern those programs. Currently, IINE offers medical, dental and vision. Company-paid life insurance, company-paid short term disability (STD), long term disability (LTD), accidental death and dismemberment and disability coverage, Flexible Spending Accounts (FSA), other benefits including 403(b) with company match plan(s) pursuant to the terms and conditions of company policy and the 403(b)-plan document. Other perks such as discounts through our vision plan, fitness reimbursement and more.

  Responsibilities

  • Distribute RCA checks to clients in the office and mail RCA checks to clients when indicated.
  • Sit at the front desk when clients pick up checks.
  • Communicate with clients when checks are ready.
  • Assist with data entry and integration within case management database systems.
  • Administer and document Refugee Cash Assistance distribution.
  • Support data entry for donor reports.
  • Cover the front desk in the absence of the Office Manager.
  • Attend regularly scheduled meetings and periodic training sessions.
  • Perform all other duties assigned by supervisor.

  Required Skills/Abilities

  • Strong Excel skills required.
  • Excellent organizational, verbal, written, and interpersonal skills.
  • Self-motivated and effective communicator.
  • Ability to prioritize duties in a fast-paced environment.
  • Proficiency in additional languages strongly preferred, particularly Haitian Creole, French, or Spanish.

  Education & Experience

  • Bachelor’s or Associates Degree in Human Services, Counseling, or related field preferred.
  • Minimum of 1 year of related experience in data entry and administration.
  • Experience working with immigrant populations preferred.
  • Candidate must have dedication to the human rights of refugees, immigrants, and asylees.

  Work Environment Conditions

  • Frequent interruptions from employees and clients- must have ability to multi-task.
  • Exposure to bright, overhead office lighting, use of office technology such as laptops, printers, mail machines, and other in-office equipment.

  Physical Demands

  • Occasional lifting, pushing, and pulling materials (boxes, equipment) of 50 pounds or more.
  • Continuous sitting (or standing) at a desk for long periods of time.
  • Occasional driving to and from IINE offices as needed.

  Covid-19 Policy

  IINE does not require applicants for most positions to show proof of Covid-19. Some federal contracts, however, require IINE staff to show proof of Covid-19 vaccination, and some immigration status adjustments, such as a Green Card, require proof of Covid-19 vaccination as well. Consequently, for some positions, IINE staff may be required to show proof of vaccination, and in others, IINE staff will be supporting clients who are required by law to have proof of vaccination in order to adjust their status in the United States.

  US Work Eligibility Notice

  This position requires lawful authorization to work in the United States, and IINE is unable to provide visa sponsorship in connection with this.

• About the company

  Assists 2000 refugees and immigrants in becoming productive and engaged members of the greater Lowell, Boston, and Manchester, New Hampshire communities.

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