• Job Description

  Req#: 98658
  
  
  
  
  
  
  
  Join us in creating the technology that helps the world act together
  We are a B2B technology innovation leader pioneering the future where networks meet cloud. At Nokia you will have a positive impact on people’s lives and help build the capabilities needed for a more productive, sustainable, and accessible world.
  Be part of a culture built on an inclusive way of working where we are open to your ideas, you are empowered to take risks and are encouraged to be fearless in bringing your authentic self to work.
  The team you'll be part of
  The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.
  Candidate will become a member of the RDC (Regional Delivery Center), part of Global PMO team in Nokia. A center of excellence that delivers professional services for all Customer Delivery organizations in Nokia NI North America; serving our Customers in IP routing, Optical Networks and Fixed Access Networks; in regular and recurrent contracts, with a high level of customer satisfaction and maintaining an efficient organization with well trained and motivated people.
  What you will learn and contribute to
  • As member of the RDC PM team will have the aid, collaboration, and incentive of the RDC team to develop and improve new skills and competences and to continue learning and growing in her/his position. You will be supported to be comfortable working autonomously in a fast-paced environment, able to manage multiple projects simultaneously with a multi-disciplinary and multi-regional group.
  • When executing the Customer Supply Coordinator tasks in the RDC PM team, the candidate will track all processes from the time the PO is received until the material is shipped and delivered to the customer and then the revenue for material is recognized. As such, she/he contributes to ensure that all customer projects are delivered according to contractual obligations within forecasted costs, time, and required quality.
  • Candidate must learn (or show proven knowledge otherwise) Nokia Tools required and/or to be developed in daily activities like (but not limited to) SAP (QTC, BPP, BWP, P20), HW and Services Forecasting Tools, PO log, Epic, ELF.
  Are you passionate about solving problems?
  As part of our team, you will:
  • The role of Customer Supply Coordinator supports Nokia supply management tasks to convert backlog into revenue.
  • Contribute to all tasks related to e2e supply chain in daily business/order execution like constraints solving and escalation management.
  • Manage communication with key stakeholders (PM, CSM, …) with respect POD (Proof of Delivery) and Transportation tracking coordination with TOCT (Transport Operational Control Tower).
  • Order identification (Deployment Project vs FO) during order creation.
  • Monitor BP and QTC shipped orders to ensure they are cleared.
  • Monitor ODs for timely shipment, provide Logistics team with ship to contact information as well as notify CSM of any shipment issues.
  • Monitor Billing Due list to align with shipped list and Review Billing Blocks for invoicing purposes at end of Quarter (e.g. Orders with Maintenance).
  • Provide documentation for invoices, packing lists, tracking numbers, serial numbers, fill out template for lost shipments to initiate UPS investigation and RMA processing and tracking.
  Your skills and experience
  You have:
  • Bachelor’s degree in any relevant area.
  • At least 4 years in Supply Management as Supply Coordinator with proven experience in Supply Process meant to design, plan, execute, control, and monitor supply chain activities to synchronize supply with demand and measuring performance globally.
  • Candidate is capable to monitor, control and report financial variables like (but not limited to) backlog, sales, and equipment feasibility plan.
  • Candidate must have a good English level and excellent communication skill in English Language (at least: finished B2 or Beginning of Level 13). Considering that all customers as well as the organization which the CSC will work with are based in the United States and Canada.
  It would be nice if you also had:
  • Basic technical background/knowledge of IP Networking, Optic and Fixed Network.
  • Use of Microsoft applications (Word/Excel/Power Point.
  • Candidate must have a lot of energy and discipline to learn new tools, processes and procedures related to the North America MoO while offering at the same time her/his performing with excellence.
  • Candidate exercises teamwork skills, proactivity, commitment, and ability to build relationships, attention to Self-development.
  What we offer
  Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
  • Professional development.
  • Work with foreign Customers.
  • Belong to a united and efficient Team in which everyone supports each other to achieve the objectives.
  • Get to know other cultures.
  Nokia is committed to inclusion and is an equal opportunity employer
  Nokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the World’s Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  At Nokia, we act inclusively and respect the uniqueness of people.
  Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
  We are committed to a culture of inclusion built upon our core value of respect.
  Join us and be part of a company where you will feel included and empowered to succeed.
  Additional Information
  • United States Salary Range: Salary Range*: $133426 to $247792 *Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity
  • United States Benefits: “Nokia offers a comprehensive benefits package which includes the following: Pension Plan - Cash Account Program Medical and dental coverage Short term disability and long-term disability Life insurance and AD&D – Company paid 2 x base pay Supplemental life and AD&D insurance (Employee/Spouse/Child) Health care and dependent care Flexible Spending Accounts Pre-tax commuter and parking benefits Savings/401(k) Plan Paid time off for holidays and vacation Employee Stock Purchase Plan Tuition Assistance Plan Adoption assistance Employee Assistance Program/Work Life Resource Program Voluntary benefits including vision, legal, auto & home Insurance, pet insurance, Identity Theft Protection Services, and Health Advisory Services” Nokia Perks At Work
  • Disclaimer (For US Jobs): Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity.
  
  
  
  
  
  
  
  
  

• About the company

  Nokia’s transition to a primary focus on telecommunications began in the 1990s. The first GSM call was made in 1991 using Nokia equipment. Rapid success in the mobile phone sector allowed Nokia to become by 1998, the best-selling mobile phone brand in the world. In 2003 Nokia introduced the first camera phone. In 2011, to address increasing competition from iOS and Android operating systems, Nokia entered into a strategic partnership with Microsoft. In 2014 Nokia sold its mobile and devices division to Microsoft. The creation of Nokia Networks, following the buy-out of joint-venture partner Siemens in 2013, laid the foundation for Nokia’s transformation into primarily a network hardware and software provider. The 2015 acquisition of Franco-American telecommunications equipment provider Alcatel-Lucent greatly broadened the scope of Nokia’s portfolio and customer base. Additional acquisitions have positioned Nokia to be an industry leader in the transition to 5G wireless technology by offering the only end-to-end 5G network portfolio available on a global basis. In 2016 the Nokia brand re-entered the mobile handset market through a licensing agreement with HMD Global, allowing them to offer phones under the Nokia brand.

Notice